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My Result Isn't What I Wanted

ORIGINAL POST

My Result Isn't What I Wanted

BBL review. (Disclaimer: This is not a fake review. I know Martin will likely come here to discredit it) The true measure of any great surgeon is one that is able to take criticism both good and bad. First, it’s taken me a lot of thought to write this review as I didn’t want to be attacked for an experience that I paid for that HAPPENED to me. If you're considering doing a BBL, please do substantial amount of research. Research based off of the internet/social media shouldn't be sufficient for you to make a permanent decision on who your surgeon will be. I can’t emphasize how important this is. Everything is not what it seems until you speak to the actual patient the surgery was performed on. After my BBL with Martins clinic, I realized how I under looked so many things. First, I chose him based off online reviews, popularity on Instagram and how thorough he was in his explanation of various procedures. My initial consultation was done by Kim and NOT the surgeon. This is something I overlooked then but deeply regret today. Truth is at first I thought it was odd but was filled with too much excitement to give it any extra thought. I actually thought he’d magically appear at some point.
Then came the day before surgery. I was at the clinic and Kim had to ask me first if I wanted to meet Martin. In fact her words verbatim were, “Would you like to meet him?” I was shocked! But said yes of course I want to meet the stranger I’ll be trusting my life with. I asked where he was and she said he was in the OR operating. So she had to go fetch him. Had I not asked for him to be present, my first interaction with him would have been the few minutes or hour or so before surgery. He rushed through the door and my excitement was shuttered by a doctor who barely gave eye contact and felt rushed. I got the feeling he didn't want to be there. He was very different from what I saw on his Instagram feed. The knowledgeable shade throwing assassin. As I vividly remember it, that whole interaction was strange. And Kim could feel the vibe but I wasn’t sure if this was something she was accustomed to seeing or it was just me that was interrupting a doctor who had to be in the OR operating. She reassured me and said Martin had several years of experience with the procedure and that everything would go well. I went home that day to prepare for surgery feeling very anxious.
I saw Martin the day of my surgery and I have never seen him again after that. The day after surgery, when my binder was taken off by one of the nurses, I immediately realized some things were off. I kept calm as the nurse assured me that it was all swelling that would go away with time and massages. I obliged. When Martin learned that I wasn't happy with my result, I felt that he was PISSED at me. I mean what was I supposed to do? In the end, the result I communicated to Kim wasn’t what was produced in the operating room. I felt alone. Until I saw a video of one of his dolls on Instagram where she was complaining about similar treatment from him after requesting a revision. I've since spoken to other dolls that have gone through similar experiences and realized I should have not rushed this.
The initial consultation should have been enough of red flag. A surgeon who's not there with you at the beginning will not miraculously appear somewhere along this journey.
After surgery I spent a lot of money on massages and post op care. There several indentations that every therapist swears are a result of poor lipo technique i.e overly aggressive lipo. I look a mess. To make a fair assessment I even went at great lengths to ask for a second opinion form other surgeons and the response is the same every where I turned. I tried to bring it up and Martin told his nurses I should continue massaging while pointing to my lack of adequate massage for the indents. At the moment am not sure whether to go with him for my revision or just go elsewhere. In retrospect if I could do this all over again, my decision would never be based off internet popularity. For you dolls out there, remember this: your spending a pretty penny and deserve a great outcome, regardless of how great a surgeon trains his nurses, they AREN'T the ones performing your surgery. Peace and love

drsixbbl's provider

Martin Jugenburg, MD

Martin Jugenburg, MD

Certified Plastic Surgeon

4.8 | 889 Reviews
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Replies (14)

A truthful review? .... It is our protocol that all post-surgical patients must be seen by me. If for some reason they reschedule their follow up visit, a note is made that next time they come in, I must see them. But to give you benefit of doubt (perhaps you fell through the cracks), I had my staff pull all BBL patient charts and see if anyone has been back for follow ups and has not seen me. We have not been able to find such a patient. Thank you, and please come again.
It's not uncommon to have a consultation with the nurse and then speak to your surgeon the day of... I had the same thing when I booked a breast augmentation with Dr Lista 5 years ago. I met with the nurse, discussed what I wanted and then I met Dr Lista the day of my surgery and we went over everything again in detail. I have now booked my BBL with Dr Jugenburg after meeting with nurse Kim and I feel very confident. I know that on the day of my surgery I will have a chance to speak to Dr Jugenburg before I "go under the knife" and I can go over once again what I want and he will tell me what I can expect in reality. .. As for the results of the lipo, I can't compare because I have not gone through it yet. But what I can say is how much Dr Jugenburg stresses the importance of PROPER lipo massage for a good result. He says it countless of times on his social media that the massage is just as important as the lipo itself. I am going to make sure I confirm with Dr Jugenburg himself BEFORE surgery how to do the massage exactly step-by-step so that I get the best possible outcome. You will always have a chance to talk to him before surgery - you should always take advantage of that with any surgeon.
Most likely truthful seeing as I Had quite a similar experience and you were my doctor as well!
Thank you so much for sharing. I had a similar experience in Korea and now the only thing I can do is try warnings others about it :(
I have a consultation booked with him tomorrow. I've read online here that he doesn't attend the consultation, but the woman I spoke with on the phone seemed to think he would since I'm from out of town...I guess we will see! I'm sorry that you didn't have a good experience and that you aren't getting the after care you feel you need and deserve =(
Hello, was he at your consultation?
PM’ing you
How did your consultation go? Did you get to meet with him personally?
I also had a bbl with Dr J and I have mixed feelings about my results And have been too nervous to contact the office. My stomach is quite lumpy from the lipo—and yes, I massaged till I cried. And I have a significant indentation in one area that I am self conscious about. Do you think he will fixed it if I call or will they just be dismissive and blame the bumpiness on me?
When did u have ur bbl?
I met him for a consultation myself too and he seemed very arrogant and standoffish. I don’t believe he used to be like this few years back but since he got popular - I guess people change. Take care of yourself and I agree - if you don’t get seen by the doctor prior to your surgery you shouldn’t trust him operating on you. I never heard a consultation is done by a nurse - a nurse is not who operates on you so how could you trust their assessment of your case.
I had my consult done with the nurse she’s very good at what she does, he’s a very busy surgeon and I get why it’s like that because imagine if he was the only person to see patients, the wait list would be insane and it would be days wasted. I went in for my pre op a week before surgery cause I’m from Ottawa and was supposed to meet him then but he got so tied up, I did meet him prior to my surgery he doesn’t talk much but I personally just think it’s cause he wants to be focused on the goal, I’ve seen him 5-6 times after my surgery was always very kind and always wanted to see how I was doing before I left the building. I had really no fear at all going into surgery with him.