Galderma, Skin Booster Big lie
I was told that I would need 4 sessions of this...
3 Months and no reaction from Galderma
Null customer service or concern for the effects of their products. Stay away from this! My face is a little less swollen but i still like look worst than before.
Galderma is not interested to even know what may have caused my allergic reaction!
We regret to hear that you have experienced some adverse reactions following the treatment with Restylane Skin Boosters. Product related reactions have rarely been reported with Restylane products. However, as with all skin injection procedures there is a risk of adverse events which may occur after any injection; they typically resolve spontaneously a few days or weeks after injection. In very rare cases, prolonged hardening, nodules, abscess formation, greyish discoloration or discoloration may occur in the area of the treatment site. These reactions may develop weeks or months after treatment and may last for several months. In rare cases these reactions last longer. In case of more pronounced reactions or if they last longer than a week a practitioner should be contacted.
As with any treatment, adverse reactions may occur and the treating physician cannot give any guarantee for the desired aesthetic result. Neither the health insurance company, nor Galderma does accept the costs of this treatment and any complications that need treatment. Galderma would only be liable if the product has a defect. This is not the case in the event that the patient has been informed about potential risks and adverse events and consented to the treatment. Our internal guidelines do not allow us to pay any compensation in such cases.
We can advise you to go to see Dr Colette Camenisch, FMH Plastische Chirurgie, Clinic Beethovenstrasse, Beethovenstrasse 9, 8002 Zürich, who is very much experienced with the treatment of Restylane products and could provide advice. However, please be aware that Galderma will not pay for the costs of this additional consultation.
Our vigilance department reported the details regarding the adverse reaction you experience to our safety department for further assessment.
We regret that the injections did not fulfill your expectations and hope that the swelling will subside soon.
Silvia Schweickart Natalie Graf
Head Prescription Business Head of Medical Switzerland
Freundliche Grüsse / Avec mes meilleures salutations / Best regards
Natalie Graf, dipl. Ärztin
Head of Medical and Regulatory Affairs Switzerland
Dr Jeyrani is very competent and professional. I have no complaints against her, as I have had other treatmetns with her. The product and specially the way Galderma goes about taking responsibility (or not taking any so far) for the results is totally unacceptable. Shame for companies like this.