I had Fraxel on both my face and chest a year and a half ago. I wanted to lighten melasma on my face and to smooth scars on my chest. Worst decision I could have made.
After Fraxel I appeared to age significantly. My face looked dehydrated, pigmented and porous. My nasolabial folds were a lot worse. My chest looked awful too. Between my breasts I had "grooving" which was not there before, and my scars looked worse. The grooving appeared red and felt bumpy to the touch.
I finally did my research and flew out of state to see a well known dermatologist who is finally helping me get my skin back on track! He says it is indeed post procedural hyper-pigmentation, skin dehydration and texture shifts. I am on a strict skin care regime and some topical prescriptions. As a result my hyper-pigmentation is significantly better, my pores are smaller and my face has a little of its volume back. Although I still have pretty significant nasolabial folds, and my chest is still awful.
I have to go back to the doctor for this, but I don't have a lot of hope for my chest at this point. I contacted the manufacturers of Fraxel, the FDA, and even Erin Brockovich. I am that upset. Fraxel needs to be forced to be a little more forthcoming about potential complications. I think there are probably better laser alternatives out there. If you chose Fraxel understand the risks!!