Treatment Provider

Emily A. Williams, MD
Board Certified Plastic Surgeon
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Although I considered myself a healthy person...

Although I considered myself a healthy person through diet, exercise and weight control the aging experience came upon me quickly after menopause. I was disheartened by my wrinkling neck and sagging jowls. I had tried fillers and was pleased with the results, but they were short lived. A good friend of mine that worked for a plastic surgeon in California suggested a neck lift. Never having considered plastic surgery my immediate reaction to that was, "I would never do something like that!", but of course the seed had been planted and I started to research 'Necklift' out of curiosity on any site available to me. It took a lot to make that initial call to the office for a consultation, but once I did I was put to ease. The office staff made me feel so comfortable and not at all narcissistic or vain about what I was pursuing.
I was surprised to learn at that first consultation how involved the surgery would be, left the office in a state of shock and in the months that followed until my surgery date went through my own anxiousness about the procedure, but once the date was set there was no backing out for me.
On the actual surgery date the operating room nurse and recovery room nurse were both kind and competent. The staff called the friend that accompanied me to my surgery every two hours to update her and Dr Williams called her when the procedure was complete to let her know how it went.
Although I had been well informed, the recovery from the surgery was a little more than I expected. There was greater pain and trauma to the body than I had realized I would experience. My turn around and road to recovery finally started about eight days post surgery. The second week out a little more back to normal and finally the third week bruising and swelling had decreased enough that I could resume more normal activities.

Provider Review

Board Certified Plastic Surgeon
530 South Cowley Street, Spokane, Washington
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Dr Williams spent quite a bit of time with me at our first consultation. Her approach was to inquire what bothered me about my appearance and to tell me what she could do to help me. If you're not in the field you have no idea what new techniques are available and so I found that helpful. She was always very kind, gentle and professional, answered every question that I had and put me at ease. Not having known anyone that had had the surgery that I was pursuing and not having many photos on the office website to review I knew I was putting trust in this one physician and that I was taking my chances. We've all seen pictures of Hollywood actresses and actors with poor facelift results and I knew once it was done there was no going back. Now that all is said and done I have to say I could not be more pleased with the results. The results are exactly as I would have hoped, look natural and have given me the rejuvenation to my appearance that I was looking for. A sincere and heartfelt thank you to Dr Williams.