Unethical office - left with grooves and deformed looking skin

I had a really horrible experience at Dr. Brady office and I really wish I never went there. Complete disaster! I have always been self conscious of a couple of anal skin tags that I had for years. My GI doctor said not covered by insurance because not medically necessary and just cosmetic. Last Sept 21, 2021 I went to see Dr. Brady for consultation to cosmetically remove them. I kept asking her will I look normal because few months before 40th birthday and was gift to myself. She told me I will be all healed up within 6 weeks and can go to normal activities following day and look great! I agreed. Everything changed after that. But when she went to laser it closed I started to feel immense excruciating pain. She put more needles of more numbing medicine, and it caused my anal muscles to spasm. Horrible horrible pain. Then the bleeding stopped and it was over. The minute it was over I knew she botched this up as it looked so horrific. She said it’s normal and see you in 6 weeks. incredibly painful for the whole 6 weeks and so gross. 6 week appt came and Dr. Brady saw me for not even a minute, took one look and said u need 3 months to heal. Website says 6 weeks which is misleading. At 3 month appointment it looked even worse!! Again no care/concern/advice from Dr. Brady said come back at 6 months because I needed more time to heal from what she did to me. Weird growths and grooves were forming where the lasering was done. It’s like welding the skin and causes grooves and deformed looking skin. 6 month appt came said it looks so much worse then where u started and go find a specialist to fix what I did to you!! I was like that is it? You destroyed any chance of me looking normal for the rest of my life! They ruined my birthday as I still was healing/pain. My husband was scared to touch me because he could see I was in pain. Then I received an email Karen Kobell saying congrats it’s been 6 months since your procedure would u like schedule another one? How insensitive! I emailed her back really upset and hurt, requesting refund because specialist I went to will be charging me $2,000 with my insurance for corrective surgery. Karen Kobell sent over a document said we will give u a full refund if u sign all your rights away, no reviews, no talking about what happened, etc..Apparently this is why not too many bad reviews here. I told them I won’t leave a review or sue but please just help me. I just need my $1,500 back to pay for surgery. I am in pain until now because of this office. I emailed Amanda Harper and Karen Kobell several times and then just few weeks ago they sent me a form to give them medical access to what will happen to me with specialist so Dr. Brady can learn from it so I am paying to teach the doctor! With no refund even! I have asked, begged, and lowered myself just to try to get help getting a refund. The last few emails I sent neither Karen nor Amanda responded and I told them I have been patiently waiting for refund and nothing and that I will tell people the truth about their office. I told them I don’t want anything from their office, nor to have to deal with them again but please give me my refund. On their website the before and after pics are pics of their best work and most don’t even look better if you actually look at them! Ladies please have confidence in your bodies and don’t go here. Promise you will regret it like I do every day. I was beautiful before and now just disgusting. And if you want a procedure done spend the extra money and find a REAL cosmetic surgeon who knows what they are doing and one with a heart. These guys are heartless, and just cruel. In fact they should not only give me a refund but pay for the new surgery and pain and suffering that I have had to endure for 7 months now! Stay away from Dr. Wesley Anne Brady or you will be so sorry!!!