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Incompetent Doctor; Avoid at All Costs; Shady Medical Billing
I went to Dr. Leeman in 2019 for a deviated septum. It resulted in me undergoing surgery under his care (septoplasty, balloon sinuplasty, and rhinoplasty) in November 2019.
Coming out of surgery, I knew something was very wrong. The recovery was brutally miserable. My parents, who nursed me back to health, actually boarded the bathroom mirror, so I couldn’t see myself. My dad described it after as Paul Dano in the movie, Prisoners after Hugh Jackman tortured him for several weeks.
At my first post op (a week post surgery), they took out the cast and found strips of gauze that were left inside my nose. I couldn’t go on a walk without feeling nauseous or running out of breath instantaneously. When I tried to bring up my concerns at post ops to the nurses, they’d dismiss it. When I’d advise my health and functional concerns, they’d say they’d pass it on to Dr. Leeman. He would give me less than a minute of face time before rushing out of the room. He wouldn’t address my concerns and repeatedly said results could take a year to settle. Even with a visible bone protruding in my nostril, he was reluctant to even discuss it. I also observed him to be unprofessional with his employees and yell at them.
The year followed with frequent post ops, each time charging me and my insurance more and more money (even though his nurse told me I wouldn’t have to pay for post op visits). COVID hit in March 2020, 4 months post op. Around Labor Day 2020, I decided to start getting second opinions. It was an extremely difficult, expensive, and complicated process to get consultations during COVID. It was difficult to find a doctor who wanted to take my case. Some said they couldn’t promise any results and would need more than one revision rhinoplasty to correct. Some brought up structural integrity concerns.
At another doctor’s recommendation, I booked one last appointment with Dr. Leeman where he finally was open to going through all the before and after photos. He refused to acknowledge there was anything wrong and consistently gaslighted me, while being hostile and visually upset with a red face. At one point, he even told his nurse “oh I think (another nurse) is calling me.” I was confused because I heard nothing. His new nurse didn’t get the hint and even said, “oh I didn’t hear anything.” After about 30-45 minutes, he agreed to give me 30 minutes of surgery time to correct one of my main concerns, but I’d have to pay for it. I then asked if he would be open to providing a refund.. He laughed in my face and said “there are no refunds here, all sales are final. After paying for the visit, I asked for my before and after photos. I called and emailed for weeks before I received a very selective few of the dozens of pictures.
Ultimately, I underwent a remarkably expensive revision rhinoplasty and septoplasty in November 2020.They ended up needing to obtain and procure cartilage from a medical research university because there was no remaining cartilage in my nose to rebuild. It forced me to live with my parents (a sacrifice in itself). The surgery was 4-6 hours long (not 30 minutes). My recovery with the new doctor was a complete 180. My black eyes were gone within the week. I was able to eat whole foods the same day. My face wasn’t bruised or red or swollen like it was after Dr. Leeman’s surgery. I was working out and running within weeks.
There have been additional small revisions over the last couple years, but I believe I’m in a good place now. This review has taken years because my trauma and mental healing process has taken years. Overcoming the financial toll has taken years. There is an indentation scar at the top of my nose that was never able to be corrected. It is a daily reminder of what I overcame since November 2019.
In summary, I strongly urge you to steer clear of Dr. Leeman and his entire practice. He claims to be a Godly man on Sundays, but at the end of the day, he is a man with no character or dignity. He lacks empathy, never took responsibility, and never showed any remorse for his mistake.
Coming out of surgery, I knew something was very wrong. The recovery was brutally miserable. My parents, who nursed me back to health, actually boarded the bathroom mirror, so I couldn’t see myself. My dad described it after as Paul Dano in the movie, Prisoners after Hugh Jackman tortured him for several weeks.
At my first post op (a week post surgery), they took out the cast and found strips of gauze that were left inside my nose. I couldn’t go on a walk without feeling nauseous or running out of breath instantaneously. When I tried to bring up my concerns at post ops to the nurses, they’d dismiss it. When I’d advise my health and functional concerns, they’d say they’d pass it on to Dr. Leeman. He would give me less than a minute of face time before rushing out of the room. He wouldn’t address my concerns and repeatedly said results could take a year to settle. Even with a visible bone protruding in my nostril, he was reluctant to even discuss it. I also observed him to be unprofessional with his employees and yell at them.
The year followed with frequent post ops, each time charging me and my insurance more and more money (even though his nurse told me I wouldn’t have to pay for post op visits). COVID hit in March 2020, 4 months post op. Around Labor Day 2020, I decided to start getting second opinions. It was an extremely difficult, expensive, and complicated process to get consultations during COVID. It was difficult to find a doctor who wanted to take my case. Some said they couldn’t promise any results and would need more than one revision rhinoplasty to correct. Some brought up structural integrity concerns.
At another doctor’s recommendation, I booked one last appointment with Dr. Leeman where he finally was open to going through all the before and after photos. He refused to acknowledge there was anything wrong and consistently gaslighted me, while being hostile and visually upset with a red face. At one point, he even told his nurse “oh I think (another nurse) is calling me.” I was confused because I heard nothing. His new nurse didn’t get the hint and even said, “oh I didn’t hear anything.” After about 30-45 minutes, he agreed to give me 30 minutes of surgery time to correct one of my main concerns, but I’d have to pay for it. I then asked if he would be open to providing a refund.. He laughed in my face and said “there are no refunds here, all sales are final. After paying for the visit, I asked for my before and after photos. I called and emailed for weeks before I received a very selective few of the dozens of pictures.
Ultimately, I underwent a remarkably expensive revision rhinoplasty and septoplasty in November 2020.They ended up needing to obtain and procure cartilage from a medical research university because there was no remaining cartilage in my nose to rebuild. It forced me to live with my parents (a sacrifice in itself). The surgery was 4-6 hours long (not 30 minutes). My recovery with the new doctor was a complete 180. My black eyes were gone within the week. I was able to eat whole foods the same day. My face wasn’t bruised or red or swollen like it was after Dr. Leeman’s surgery. I was working out and running within weeks.
There have been additional small revisions over the last couple years, but I believe I’m in a good place now. This review has taken years because my trauma and mental healing process has taken years. Overcoming the financial toll has taken years. There is an indentation scar at the top of my nose that was never able to be corrected. It is a daily reminder of what I overcame since November 2019.
In summary, I strongly urge you to steer clear of Dr. Leeman and his entire practice. He claims to be a Godly man on Sundays, but at the end of the day, he is a man with no character or dignity. He lacks empathy, never took responsibility, and never showed any remorse for his mistake.
Provider Review
Board Certified Facial Plastic Surgeon
3607 Manor Rd. , Austin, Texas