Wasn’t sure if I'd make it through procedure due to profound pain

I had Secret RF 2 days ago and was shocked how painful it was. In the last 6 years I’ve completed 3 series of regular microneedling and felt no pain. I was interested in the RF micro needling because it’s equivalent to about 5-6 standard microneedling treatments. Online it said for the Secret RF face and neck treatment it would take 1 hour. The NP maybe left the topical numbing cream on for 15-20 minutes. She started on my forehead and I was thinking to myself that I wasn’t sure if I would make it through the entire procedure due to the profound pain. I did plenty of research before this and no one mentioned it. I agree that the upper lip was borderline unbearable. My forehead we did at 45%. 50% on my lower face and 50-55% on my neck. The NP made a comment that I was holding much more still than most patients. As she was treating me, she told me some patients shake during it from the pain—which why is none of this even mentioned in the ‘know before you go’ section. I was profusely sweating from the pain and kept pulling at my sweater to get some airflow. Thank heavens I did not buy a package. They asked me afterwards and I gladly declined. I definitely have grid marks 2 days out which worries me. The texture of my face is horrendous. I don’t have any blood or dark marks. The treatment for my face and neck was completed in under 40 minutes, which makes me think the NP really rushed the topical anesthesic. Unless in the next few months my face completely transforms (highly unlikely) there’s no way I would pay to do this again. Also would not recommend it to others. When I finished the treatment the NP said I should have completely glowing skin in 1 week and I’m really struggling to believe that—I’m just hoping I don’t have permanently scarred grid marks holes. My face was so swollen the past 2 days, especially under my eyes. I was so embarrassed to go to work or run errands.