Tired of Contact Lenses!!! But a Little Scared of LASIK... :-/ - Seattle, WA

Ohhhh my goodness, not sure I can go through with LASIK at all after watching this video!!!

Had my consultation today. It did not go well. The assistant who did my eye examination seemed rushed, unorganized, flustered, and borderline frantic by the end of the appointment.
A breakdown of my experience with the assistant:
1. She was not gentle, and even bumped equipment into my face. She did not make sure I was seated at the correct levels, or that the equipment was properly placed. At one point she was asking me to read a chart, but I wasn't even able to see it because I was not facing it.
2. She put numbing drops in my eye without telling me that it would cause my eyes to BURN. The burning only lasted 30 seconds or so, but why wouldn't she warn me first!?
3. She was using some equipment that was going to touch my eye, but did not tell me. She became frustrated when I would blink when the equipment would get near my eye. I asked what she was doing, and she said "testing the pressure." I had to ask her several times what was happening before she would tell me that it was actually going to touch my eye. She made some condescending remarks about how she didn't know if I could handle LASIK if I couldn't handle this!
4. She dilated my pupils, then had me wait in a BRIGHT SUNLIT ROOM!!! While in this waiting room, I was supposed to watch a video about LASIK and then fill out a True/False answer sheet. The iPad froze, so I just guessed on the answers. She also did not inform me that my short-distance vision would be terrible while wearing glasses or contacts with my pupils dilated. It was a somewhat humiliating experience. Why on earth would they dilate a patient's pupils, put them in a BRIGHT room, and ask them to watch a video?! When I asked her about my short-distance vision, she said she forgot to tell me that it would be affected by the dilation.
5. She seemed to have trouble determining my prescription, which I only know because she verbally expressed it. Hmm... really comforting...
My experience with Dr. Phillips:
1. He was a little... well... touchy. Nothing too uncomfortable, but he touched my knee a lot. I found it unprofessional.
2. He seemed somewhat rushed, but did spend a significant amount of time answering my questions, although not as candidly as I would have liked. He seemed to beat around the bush when I asked him about things like how old his equipment was, and why he uses older LASIK technology (i.e. a metal blade vs. laser to cut the corneal flap.)
Other office staff:
At the end of my visit, I asked a woman in the optical shop how long my pupils would be dilated. When she said 4-6 hours, I was shocked. That meant I would have to miss the rest of the day at work, as I would not be able to see my computer screen for several hours. I was PISSED. I told them it would have been nice to know ahead of time, and she got very defensive, claiming that this was a common practice at any exam. How would I know that? I should have been informed of this when the appointment was booked. Very unprofessional. What if I would have driven a car to the appointment? I would have been unable to drive home! My appointment ended 6 hours ago, and my vision has just recovered.
Based on the unprofessional staff, as well as the older equipment in use at Sound Eye and Laser, I will not be getting LASIK here.

I booked a consultation at Sound Eye and Laser for July 26th. However, I also discovered that Sound Eye and Laser does NOT use bladeless LASIK, also known as Wavefront or Intralase LASIK. This makes me a bit nervous, as bladeless LASIK appears to be preferred by many doctors, including the doctors on RealSelf (Q&A: http://www.realself.com/question/intralase-better-than-traditional-lasik). I'm reading up on the differences, and will be booking at least one other consultation with a different doctor who performs bladeless LASIK.