Smile Direct Club Review - Reno, NV - 21 Years Old

I have a slight gap between my front two teeth and a little bit of rotation that I want to fix and Smile Direct Club has finally made that do-able for my lifestyle! I purchased my evaluation kit on 7/8/2016. I am incredibly excited. I've told all of my friends and family and they are using me as a sort of Guiney pig to see if they would like to do this as well. So far I've hade a bit of frustration with the shipping of my impressions but I am still too excited to give up. I didn't realize I needed to submit my photos before they shipped my impression trays to me, I wanted to get a cleaning with my dental office before the pictures so that delayed the process about a week. On 7/13 I got my cleaning and sent my photos in. On 7/14 I received an email that they needed some of the pictures redone. I sent those in on 7/15 and the same day my impression trays were shipped out. That made me happy, however, the shipping process was a pain. My impression trays were mailed to me via DHL ecommerce and tendered over to the local USPS here. These were shipped all over hell before making their final landing in Reno. I had called DHL twice as the tracking took 3 or 4 days to update (not including the weekend) and they offered no help. The first lady told me this was shipped with a 3-8 day transit time. Finally these were tendered to my local USPS and they told me they had "misplaced them" after I called to ask why they weren't delivered 2 days after tracking said they had them. They stated it gets a bit messy when something comes from another carrier and then is passed off into their hands. Eventually they found them and I had to go pick them up at the Post Office. I've never had this problem before with USPS, FedEx, or UPS, so I will be requesting nothing of mine is ever sent DHL in future... I completed the impressions and shipped them off today 7/26 however after reading other reviews I am worried these will be rejected. Cross your fingers for me!

Here is a pretty good picture of how my teeth look before starting treatment! Just heard back today that my impressions were approved and my treatment plan is in the works. They received my impressions on 7/28 and through chat today 8/1 told me they were approved!

I just got my treatment plan yesterday 8/3. Yes, a few tears of joy fell lol. I am so excited. My plan is 12 sets of trays worn for 3 weeks each. Treatment should be don't in approximately 9 months. I'm ordering my goodies tomorrow and so ready to get started. The email said they will ship out my trays within 21 business days of ordering. I'll post pictures and videos here shortly.