I noticed that my left eye is less open than right eye

I had an eyelid surgery in June 2018 performed by Dr. Fezza in Center for Eyes office in Sarasota. The surgery went well and pre-surgery procedures with Dr.Fezza and his staff were smooth. The problem appeared two months after the surgery. When all swelling around eyes finally went away, I noticed that my left eye is less open than right eye. While on right eye the pupil was completely open, on left eye the pupil is only half open. I had a new encounter with Dr.Fezza, who initially was very nice and said that he sees the problem and it can be corrected by another surgery on the left eye. I was not happy about it, but it was understandable. But then, to my surprise, Dr.Fezza said, that we need to get a new approval from the insurance company. In other words, this will be a completely new surgery fully paid by insurance company. I think, it is unfair. Dr. Fezza made a cosmetic surgery, where, per my opinion, miscalculated how much tissue has to be removed from each eye. Now, in order to fix it, he wants to get fully paid for another surgery. When I expressed my opinion to him during the visit, Dr. Fezza became very unprofessional and quickly left room saying that this is the way they do business here.

I suggest, you should ask question to Dr.Fezza - if after surgery something is not right, will it be fixed? If Dr.Fezza is a good doctor confident in his professional work, the answer should be "yes". If he answer is "no", it means that a large percent of surgeries is not successful, whatever you read in newspapers and on the Internet.

I was charged $2.307 on the day right before the surgery. As I understand now, it is not a correct practice. At the time of office visit, they should charge only copay amount, e.g. $50. Then, after the service is complete, the medical office sends claim to the insurance company. The insurance company sends to you "explanation of benefits", which states how much insurance company paid and what is the patient responsibility. So, when I received "explanation of benefits" few weeks later, I found that my responsibility should be only $1,620. Thus, I was overcharged $687. I will call billing office and post update. My advice - do not pay at the day Dr.Fezza at the day of visit, because, as it appears, they are not honest practice.