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*Treatment results may vary

My bumps have gone away for the most part. I...

My bumps have gone away for the most part. I decided to do my follow-up via phone and email since I didn't need to have the bumps "fixed". Unfortunately, along with the lumpiness, I've lost quite a bit of the fullness I enjoyed for a month or so...and would say it's very difficult to tell I had anything done at all.
The office and staff has been very attentive though, I just don't feel in my experience that I want to make the drive considering the results. I will be sending my "after" photos via email, but as Megan mentioned, will look for someone closer if I decide to try this again.

So I went back for my follow-up appointment 3...

So I went back for my follow-up appointment 3 weeks ago. I spoke with Dr. M. and we decided to use 1 more cc. of filler, but that he would use Juvaderm Ultra Plus...stating that the Juvaderm would give me more of the cheek "fullness" I was looking for. We also used a small amount of this syringe in my upper lip for some fullness there as well. Although I was never planning on spending as much money as this has turned into, I was pleased that I was at least given this 3rd cc. at cost ($250).
I do have more fullness in the cheeks, but now, over the last few weeks, I have developed VISIBLE and painful LUMPS...one in each cheek, and a large one on the inside of my upper lip. I called the office and was told to massage the area, and that with some time and massage, the lumps should gradually go away.
Unfortunately, they have not gone away, or gotten any better (it seems, especially the ones in my cheeks have actually become more pronounced.) My second follow up was supposed to be yesterday, but I was not able to make my appointment because I wasn't able to make the 8 hr, 400 mile round-trip for personal reasons. (Yes, it’s a long way to go, but I live up in the mountains and I thought that traveling to the city to see a board certified physician with a good track record would be worth the trip!)
When it comes down to it, at this point I am very disappointed and wish I did not spend my hard earned money for this. I was told that if the massage didn’t work to dissolve the lumps, I would need to come back in to see Dr. M. again, and go from there. I’m torn, as I would prefer to just start over with another physician, but I can’t afford to pay someone else to fix this problem.
How disappointing!

I wanted to post my before and after photos...I...

I wanted to post my before and after photos...I took the after photos today, 12 days after treatment. Looking at these photos I have to say this feels disappointing considering I spent so long saving my money, and traveled so far.. I am definitely not very happy with these initial results.

UPDATE:

I just spoke with someone at the office addressing my concerns, with both the results, and the consultation fee. She was incredibly kind and sounded genuinely concerned. She apologized about the fee mix up and immediately credited my bank account directly. She also asked me to send her my "after" photos and said she would show them to Dr M. and speak with him about my thoughts.
I feel confident after our conversation that their primary goal is to give me a result that I feel happy with...they sound very willing to figure out the best way to go about making this happen.

I will continue to update this review, and thank you very much for commenting. As a newbie, it's really nice to hear some more experienced points of view!

Provider Review

Board Certified Facial Plastic Surgeon
166 Geary St., San Francisco, California
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

This was my very first time having any sort of fillers or any cosmetic procedure done, so I don't have any other doctor to "compare" to...but I would say that overall Dr M. has one of the best bedside manners I've ever seen. I was VERY anxious and excited to have the fillers done in my cheeks and under eye area. My results were just not quite as noticeable as I expected for the cost. My issue with the payment process is that there is a $150 consultation fee which is suppose to go towards the first treatment if you have it done the same day as your consultation. The staff forgot to credit me this fee with my total, and instead of crediting by bank account the money I overpaid, I was given a credit at the office to use at a later date.