Very Kind, Knowledgeable, Informative Doctor...results Alright but Was Expecting More for the Cost. - San Francisco, CA
My bumps have gone away for the most part. I...
The office and staff has been very attentive though, I just don't feel in my experience that I want to make the drive considering the results. I will be sending my "after" photos via email, but as Megan mentioned, will look for someone closer if I decide to try this again.
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So I went back for my follow-up appointment 3...
I do have more fullness in the cheeks, but now, over the last few weeks, I have developed VISIBLE and painful LUMPS...one in each cheek, and a large one on the inside of my upper lip. I called the office and was told to massage the area, and that with some time and massage, the lumps should gradually go away.
Unfortunately, they have not gone away, or gotten any better (it seems, especially the ones in my cheeks have actually become more pronounced.) My second follow up was supposed to be yesterday, but I was not able to make my appointment because I wasn't able to make the 8 hr, 400 mile round-trip for personal reasons. (Yes, it’s a long way to go, but I live up in the mountains and I thought that traveling to the city to see a board certified physician with a good track record would be worth the trip!)
When it comes down to it, at this point I am very disappointed and wish I did not spend my hard earned money for this. I was told that if the massage didn’t work to dissolve the lumps, I would need to come back in to see Dr. M. again, and go from there. I’m torn, as I would prefer to just start over with another physician, but I can’t afford to pay someone else to fix this problem.
How disappointing!
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miyamirain, I'm sorry to hear about the lumps that have developed. :( I don't blame you for feeling frustrated by it. The distance you have described is an awful long way to travel. From what you have said, including them giving you product at cost, it sounds like they do have your best interest in mind. If you feel comfortable, might be best to stay with that office until this is resolved. If you aren't comfortable with that, perhaps you could explain to them the distance is just too much and ask if they have anyone closer to you they refer to.
I wanted to post my before and after photos...I...
UPDATE:
I just spoke with someone at the office addressing my concerns, with both the results, and the consultation fee. She was incredibly kind and sounded genuinely concerned. She apologized about the fee mix up and immediately credited my bank account directly. She also asked me to send her my "after" photos and said she would show them to Dr M. and speak with him about my thoughts.
I feel confident after our conversation that their primary goal is to give me a result that I feel happy with...they sound very willing to figure out the best way to go about making this happen.
I will continue to update this review, and thank you very much for commenting. As a newbie, it's really nice to hear some more experienced points of view!
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I am so happy to hear how helpful they were when you called! That is excellent, and I'm glad you felt listened to!
Thanks for posting the photos. Unfortunately I don't see much change in your cheeks either, but I do have to say that the under eye area looks really good from what I can see. That is an area I've considered trying a filler in, but haven't been brave enough to do it yet, so I have looked at lots of under eye photos. Yours look nice & even, not over done at all, and I don't notice that weird bluish tint that a lot of people seem to get. You just look really well rested. :)

The office and staff has been very attentive though, I just don't feel in my experience that I want to make the drive considering the results. I will be sending my "after" photos via email, but as Megan mentioned, will look for someone closer if I decide to try this again.
That is good to hear the bumps are mostly gone!! Would love to hear if you decide to try it again in the future, or if you decide its just not for you.