First off I made 32 calls to different cosmetic surgeons and had a check list with a 1-5 rating, my list consisted of the following:
1. phone behavior and attitude- I expect people to treat me like they would like to be treated,
meaning a happy and positive person, who has enthusiasm! WHY?
It means that the surgeon pays attention to all details, his staff is happy- that means they like going to work, the doctor realizes that this will be the first person that comes in contact with his patients!
2. they try to accommodate you no matter how busy the doctor might be or if your a new patient! I feel it is so pretentious when the staff says without even trying, the Doctor has no availability for the next 3 months! seriously? who are they kidding!
3. reminder call regarding your appointment, from one of the staff.
4. when I come to the office I am greeted and made to feel comfortable.
I am not interested to have some one with attitude, greet me by saying "fill out these forms"
and the "eye roll"
5. seeing the doctor- he or she see's you at your appointment time or shortly after, he cares about my time and not leaving me in a room for 45 min- 2 hours without anyone letting you know what the situation is.
this means the doctor does not have that "I am so important and I could careless about my patients time,
they are lucky that I will take 5 min to spend with them"
6. meeting the surgeon- you should instantly feel comfortable when you meet them, kind and genuine smile, they take time with you and look you in your eyes and listen to what your needs are and how or if even possible to make them happen, he or she does not treat you like their pushing the big sell $$$$,
they have both empathy and honesty and really care about their work(I like to think of it as art)
7. they would rather be more conservative with botox, fillers, etc; and have you come back if you want more. instead of pumping scary amounts in just for $$$$!
I have personaly seen many faces with over done botox, fillers, etc; Scary and what kind of doctor would do that to someone????? even if the patient wanted it! It's your art as a cometic surgeon and it represents what you do and how you take pride in your work!
In this beautiful city San Francisco guess how many of the 32 surgeons that I called, got a 5star on everything I wanted on my list?
ONE!!!!!!!!!!!!!! now that is frightening BUT #1 super cosmetic surgeon and staff is all I NEED!
Dr.Ransome at 450 sutter, SF CA
The fabulous, Lady "D" I have nicked named her that, her name is Dee her joy that she has in what she does and her general LOVE for life is absolutely contagious!
This lady has you covered from the beginning to the end! returns calls ASAP even though she is super busy in all aspects of Dr. Ransoms' office, she makes you feel special, reminder calls, post -op calls and are you ready for this: Beautiful HAND WRITTEN Thank You cards, I almost passed out when I got it, I thought I was the only one left who still did that.
There is also, the truly SWEET and CARING Miss Emily, simply put adorable!
Now for the absolutely humble, extremely charming mid-west Dr. Ransom, on time, attentive, knowledgable, gentle, honest and he does look at your eyes when he speaks to you and by the way their beautiful and sparkle when he smiles+he has perfect skin+ his handsome (BONUS) I also meet his stunning wife for a brief moment! Anyway back to Dr. Ransoms skills I got Botox and he asked me how much movement I wanted,"Natural I answered", we both decided it was better to come back if I wanted more. Botox is charged by units and it is a extremely reasonable and he injects you, him self. I discussed ThermiTight a FANTASTIC option that really works wonders on several different areas of the face and body if you do not want heavy duty surgery, I did my research before I went in, he answered all my questions and concerns and I left his office happy with a huge smile! 5 days later I went to get a few more units of Botox, Lady "D" fit me into the schedule "amazing" Dr. Ransom did my Botox and again I just felt super relaxed with everything so I decided to tell Dr. Ransom, I wanted to do the ThermiTight on my neck and jowls as well I wanted to do ThermiSmooth on a few parts of my face, we set a date that worked with my odd working schedule which I deeply appreciated and on 02/27/15 I felt nothing when the Doctor was doing my ThermiTight it literally was painless, I was smiling ear to ear making jokes at one point I actually felt so calm that I mediated (I swear) after we did the ThermiSmooth around my eyes and forehead by Miss Emily and that just felt like a fresh facial. It was 4:30 and I said I can meet my friends for a drink I had forgotten that Dr. Ransom wrapped gauze bandages around my neck and on my head to secure it. I looked like I had a hockey helmet on but just till the next morning.(worth it)
I got up and went to get dressed the ThermiSmooth around my eyes and brow were unbelievable , instant results and completely rejuvenated (again I swear) Today is 03-01-15 I have had NO pain or bruising from the ThemiTight that my Super Surgeon Dr. Ransome has done and I have had minor swelling in the area and even that looks 1,000,000 times better then my old neck and jowls. I have been wrapping the area with a ace bandage at home and when I go to sleep, which Dr. Ransome suggested, I believe that this has been extremely active in reducing the swelling and Lady "D" has checked on me daily by phone even though it is the weekend! Love you Lady"D"
One more thing that Dr. Ransom DOES NOT think I know about, he is a great humanitarian who does work abroad, like I said he his a humble wonderful human being.
I will be a devoted and loyal patient to Dr. Ransom and his staff always!
Many surgeons and their staff can learn a lot from them! take note: and check your attitudes at the door,
Cometic Surgeon Dr. Ransom ,Lady"D" and Miss Emily
I was looking for a very special cosmetic surgeon......
What I look for in a surgeon