had mom job..BAD CUSTOMER SERVICE

I feel really let down by Dr. Chacon and his staff. I never received a call explaining what happened or trying to reschedule. I guess its all about the money to them. And my tummy tuck scar is uneven too high and ugly. I will NEVER be able to wear a two piece again! It is WELL ABOVE my old C section scar. I am so sad I dont have the results I wanted and the office never got back to me about all the bad scheduling. Seriously disappointed.

Oh I really hate to do this but I feel like I have to , I was extremely satisfied at first with the staff and dr. The procedure went well enough and the aftercare was okay but I have to say I've had problems with the support staff since the day of the surgery. The day before the surgery one of the receptionist told me to be there at a certain time we got there and found out we were late not due to our own wrongdoing but the time she had given us . The surgery itself went great. Then after the surgery was done and we needed after care appointments we scheduled one at their office closer to our home and when I arrived I found out the doctor was not even there that day and I was not even on the schedule!!! though I had the appointment card in hand ! I figured Not a problem I figured let's just reschedule so I did . I was called a few days before my appointment and told I needed to reschedule again! so now that's two times I took off work but I was polite and rescheduled , well I went in today and to my dismay the doctor was not there AGAIN!! when I called the receptionist I found out again I was not on the calendar I was not even in the books to see the doctor . And that she would call me back when she knew more. so for the third time I had taken off work driven on my own time and wasted my morning due to the incompetence of the office staff . I have not received an I'm sorry a phone call explaining what happened , nothing . I understand I have already paid and they are moving on to new paying customers but I was promised proper aftercare and I'm very disappointed that I'm not receiving it
. We paid a heck of a lot of money and are now feeling very disappointed not to mention there are a few cosmetic issues with the work that was done but I won't delve into that on the Internet . His work is good for the most part but like most I've had an issue with his staff
. there are a lot of good doctors out there especially in Southern California people should know it is vital to have a good working office staff in order to keep clients happy .

PROGRESS :)