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To start, I had post op complications the day of...
Synmastia
To start, I had post op complications the day of surgery. No one at the hospital in Sunnyvale made sure I could use the bathroom before being discharged, which was done very shortly after waking up. Later that night I was rushed to the ER in an ambulance with what I found out was a neurogenic bladder. It was the worst pain I've ever felt. Schwartz said in my next day follow up that he left specific instructions to make sure I used the bathroom before being discharged, but when I later asked for physical proof of said instructions, they were nowhere to be found, I was told he didn't leave such instructions because that was the hospitals responsibility, and when I contacted the hospital, they said it was his responsibility. I emailed with Director Dani Morales at Sunnyvale Hospital and met with her to discuss this issue on February 2, 2016 and she sent a letter stating the following:
"Whether a patient must void after a surgical procedure such as the one you underwent, and prior to discharge, is a medical decision made by your surgeon.Your physician will determine what treatment is indicated based on his clinical judgment and assessment. We reviewed your medical records and determined your surgeon did not order voiding prior to discharge."
I was told after the fact in my very last follow up appointment by Schwartz that this is a common post op complication. But when I spoke to him on the phone while it was happening and explained what was going on, he did not tell me to go to the ER to have my bladder drained or that this was what was wrong, in fact he had no clue what was wrong. I did not know what was wrong and my condition worsened to the point that my mother called an ambulance.
They drained 1800cc's of fluid in addition to having sat on the toilet screaming and urinating for three hours prior to going to the hospital. They had maxed me out on morphine and I was laying in a hospital bed urinating all over myself and screaming to make it stop. Neurogenic bladder may very well be a common post op complication, but I was not made aware of it. In fact in all of my researching breast augmentations I'd never seen it mentioned before. The first thing I said to him in my first follow up the next day while wearing a leg bag, was, "I almost died last night." I really believe I almost did. He laughed.
A year and a half later and I still suffer from bladder problems, pain and frequent urination, that I never experienced before.
Overall I was extremely disappointed with my results. I emailed the office about my concerns because I was so upset and thought it would sound more level headed put in writing, but I was told I was rude because of it. I asked about my sternum being raised and the pain I was experiencing and I was told it was just swelling. I asked if Schwartz could please reply to said emails and I was told he would do so in person at my follow up appointment which would take place a couple of weeks later. In hindsight I feel that he probably didn't want to incriminate himself in writing. So I waited.
When I went to the office to discuss everything, Schwartz asked me to explain everything again even though my email was very thorough, but as I started to explain he became less and less civil, and even began raising his voice, repeatedly saying my breasts were perfect and talking over me so I couldn't get a word in. I tried several times to ask him to stop, or to let me speak, but he would not, until finally I was shaking and sobbing and asking him to please leave the room or to let me leave the office. He kept trying to come back into the room, but I said please don't come in here and asked the girls in the office not to let him near me.
After my follow up appointment was scheduled, they had asked me to come in another day at an earlier time, 11am. It was right before lunch and I was the only patient in the office as far as I could tell. This did not lend to my level of comfort at that point and I felt like I'd been cornered alone to be yelled at. After he left the room I was pretty shaken up and the girls who worked there tried to console me by continuing to tell me how great my results were, but I very much wanted to leave. When I finally was able to leave, I RAN out. I wish I had brought a male friend with me, maybe then this wouldn't have happened.
I never went back for post op check ups because I was not comfortable being in the same room as him. I didn't know when I was cleared for bras or underwires and my breasts were never once physically examined or touched after surgery, just looked at. My incision scars are 2.5 inches on one side and a little longer on the other. Six months post op and I still had chronic pain that felt awful and limited my activities, all over but especially down the side of my right breast. My nipple sensation is completely screwed. I had two friends who had theirs done around the same time. They have tiny one inch incision scars and were not experiencing any pain. Then, from going on consults with other surgeons I also found out that I had synmastia.
After my revision surgery, I was kept at the hospital for THIRTEEN HOURS. They wanted to make sure I left the hospital pain free, able to keep down food, and able to use the bathroom. So it was even more obvious that the level of care I received previously was seriously lacking. My new surgeon said Schwartz left my pockets an absolute mess, that he over dissected the pocket in the middle and it was absolutely his fault. I have several emails from him where he states something to this effect. My implants were touching in the middle and my sternum was raised, so I had to have my whole sternum sewn down with permanent stitches and strattice put in to prevent the synmastia from reoccuring. I woke up looking like Frankenstein, had a long recovery before my breasts looked normal, and I still have pain in my right breast to this day. There is almost no sensation in my right nipple and it comes and goes in my left. I hate to have them touched, it feels awful. I'm told my breasts will probably never be perfect as a result of going to Robert Schwartz, but at least they are much prettier now.
Though it was the least of it, I also was not happy with the size and he said it was impossible to go any larger on me, which is absurd because your skin stretches. There's people out there with implants half the size of their body. I now have 700cc implants that fit my frame very nicely. Unfortunately because of Schwartz over dissecting the pocket in the middle I always worry about tearing my permanent stitches. I can feel pulling if I move too far a certain way so my range of motion and amount of weight I can lift is limited. But the pain is the worst thing of all. I can never go braless even to sleep I am trying to save for yet another surgery to try to further correct the pain and nerve damage.
I would say this was one of the most physically and emotionally painful experiences of my life and was made all the more uncomfortable by the hostile and intimidating way Schwartz treated me. While he was raising his voice at me he also threatened legal action and I wasn't sure why until his assistant specified that he meant if I were to leave negative reviews online. It took me a while to do this but I am doing so because it is my first amendment right to do so, and everything I have said is factual. I was contacted days later by his lawyer and warned against using social media against him before having even done so and without ever threatening to do so. He again reiterated that my breasts were what I asked for and that saying otherwise would cause them to take legal action against me. I guess I asked for chronic pain and to be out over 20 grand on repairs, doctor visits, and lost wages!
"Whether a patient must void after a surgical procedure such as the one you underwent, and prior to discharge, is a medical decision made by your surgeon.Your physician will determine what treatment is indicated based on his clinical judgment and assessment. We reviewed your medical records and determined your surgeon did not order voiding prior to discharge."
I was told after the fact in my very last follow up appointment by Schwartz that this is a common post op complication. But when I spoke to him on the phone while it was happening and explained what was going on, he did not tell me to go to the ER to have my bladder drained or that this was what was wrong, in fact he had no clue what was wrong. I did not know what was wrong and my condition worsened to the point that my mother called an ambulance.
They drained 1800cc's of fluid in addition to having sat on the toilet screaming and urinating for three hours prior to going to the hospital. They had maxed me out on morphine and I was laying in a hospital bed urinating all over myself and screaming to make it stop. Neurogenic bladder may very well be a common post op complication, but I was not made aware of it. In fact in all of my researching breast augmentations I'd never seen it mentioned before. The first thing I said to him in my first follow up the next day while wearing a leg bag, was, "I almost died last night." I really believe I almost did. He laughed.
A year and a half later and I still suffer from bladder problems, pain and frequent urination, that I never experienced before.
Overall I was extremely disappointed with my results. I emailed the office about my concerns because I was so upset and thought it would sound more level headed put in writing, but I was told I was rude because of it. I asked about my sternum being raised and the pain I was experiencing and I was told it was just swelling. I asked if Schwartz could please reply to said emails and I was told he would do so in person at my follow up appointment which would take place a couple of weeks later. In hindsight I feel that he probably didn't want to incriminate himself in writing. So I waited.
When I went to the office to discuss everything, Schwartz asked me to explain everything again even though my email was very thorough, but as I started to explain he became less and less civil, and even began raising his voice, repeatedly saying my breasts were perfect and talking over me so I couldn't get a word in. I tried several times to ask him to stop, or to let me speak, but he would not, until finally I was shaking and sobbing and asking him to please leave the room or to let me leave the office. He kept trying to come back into the room, but I said please don't come in here and asked the girls in the office not to let him near me.
After my follow up appointment was scheduled, they had asked me to come in another day at an earlier time, 11am. It was right before lunch and I was the only patient in the office as far as I could tell. This did not lend to my level of comfort at that point and I felt like I'd been cornered alone to be yelled at. After he left the room I was pretty shaken up and the girls who worked there tried to console me by continuing to tell me how great my results were, but I very much wanted to leave. When I finally was able to leave, I RAN out. I wish I had brought a male friend with me, maybe then this wouldn't have happened.
I never went back for post op check ups because I was not comfortable being in the same room as him. I didn't know when I was cleared for bras or underwires and my breasts were never once physically examined or touched after surgery, just looked at. My incision scars are 2.5 inches on one side and a little longer on the other. Six months post op and I still had chronic pain that felt awful and limited my activities, all over but especially down the side of my right breast. My nipple sensation is completely screwed. I had two friends who had theirs done around the same time. They have tiny one inch incision scars and were not experiencing any pain. Then, from going on consults with other surgeons I also found out that I had synmastia.
After my revision surgery, I was kept at the hospital for THIRTEEN HOURS. They wanted to make sure I left the hospital pain free, able to keep down food, and able to use the bathroom. So it was even more obvious that the level of care I received previously was seriously lacking. My new surgeon said Schwartz left my pockets an absolute mess, that he over dissected the pocket in the middle and it was absolutely his fault. I have several emails from him where he states something to this effect. My implants were touching in the middle and my sternum was raised, so I had to have my whole sternum sewn down with permanent stitches and strattice put in to prevent the synmastia from reoccuring. I woke up looking like Frankenstein, had a long recovery before my breasts looked normal, and I still have pain in my right breast to this day. There is almost no sensation in my right nipple and it comes and goes in my left. I hate to have them touched, it feels awful. I'm told my breasts will probably never be perfect as a result of going to Robert Schwartz, but at least they are much prettier now.
Though it was the least of it, I also was not happy with the size and he said it was impossible to go any larger on me, which is absurd because your skin stretches. There's people out there with implants half the size of their body. I now have 700cc implants that fit my frame very nicely. Unfortunately because of Schwartz over dissecting the pocket in the middle I always worry about tearing my permanent stitches. I can feel pulling if I move too far a certain way so my range of motion and amount of weight I can lift is limited. But the pain is the worst thing of all. I can never go braless even to sleep I am trying to save for yet another surgery to try to further correct the pain and nerve damage.
I would say this was one of the most physically and emotionally painful experiences of my life and was made all the more uncomfortable by the hostile and intimidating way Schwartz treated me. While he was raising his voice at me he also threatened legal action and I wasn't sure why until his assistant specified that he meant if I were to leave negative reviews online. It took me a while to do this but I am doing so because it is my first amendment right to do so, and everything I have said is factual. I was contacted days later by his lawyer and warned against using social media against him before having even done so and without ever threatening to do so. He again reiterated that my breasts were what I asked for and that saying otherwise would cause them to take legal action against me. I guess I asked for chronic pain and to be out over 20 grand on repairs, doctor visits, and lost wages!
Provider Review
Board Certified Plastic Surgeon
7859 Walnut Hill Ln., Dallas, Texas