POSTED UNDER Rhinoplasty Reviews
Horrific Traumatic Experience with Cerrati
ORIGINAL POST
Horrific Traumatic Experience with Cerrati
$12,000
I deeply regret choosing Dr. Eric Cerrati for my rhinoplasty. Being a nurse myself who has worked in aesthetics, I did extensive research, spent YEARS analyzing surgeons in Utah, and was drawn to Dr. Cerrati’s gallery because many of the results looked subtle and natural. At the time, there were no critical reviews posted, and I believed I was choosing the most conservative, detail-oriented surgeon in the state with a glowing reputation. Unfortunately, my experience was horrific.
I emphasized over and over that I wanted to preserve my Roman nose, keep a strong straight bridge, no swoop, and avoid tip rotation. I loved so many aspects of my nose and wanted to preserve the parts that made me “me.” He reassured me repeatedly, even stating that the changes would be “just 1mm” to the bridge and tip. That reassurance is what made me feel comfortable paying in full and proceeding. In my opinion, he misled me and downplayed the extent of changes he planned to make.
I was shocked to end up with a significantly shortened, stubby, rotated, and bulbous nose. Somehow the parts I wanted improved worsened, but the parts of my nose I loved were erased. The osteotomies he performed created lines that catch light weird and make my nose look sausage-like.
Even worse than how it looks is how it functions. My breathing is significantly worse. My nostrils are half the size and collapse with every breath—even at rest. As a runner, this has been devastating. A big reason I pursued surgery was to improve breathing, not lose it.
On the day of surgery, there was no meaningful time to go over the plan. He rushed me through consents, said the only risks were “bleeding and swelling,”. He began to head to the OR, so I said, “That’s it? I’m feeling anxious,” and he casually replied, “If you weren’t anxious, I’d be worried.” That interaction haunts me. I had already paid my $12K in full, IV in my arm, felt committed, but my gut told me to run.
Post-op, he never visited me in recovery for an update. He gave me a one-minute phone call that evening. At my in-office follow-up, when I expressed how unhappy I was and how shocked I felt by the result, he showed no interest in what, specifically, was bothering me. I had to ask if he even cared to know what I disliked about my nose or how it looked in photos. When I reminded him of our pre-op conversations and the reassurances he gave, his reply was, “He said, she said isn’t productive.” That sums up the attitude: dismissive, detached, and not open to feedback.
He has not been transparent about details that impact my future care. I had to directly ask three different times before he admitted he harvested all usable septal cartilage in my primary rhinoplasty. This now means any revision will require rib or ear cartilage, which feels entirely unnecessary given how subtle I originally wanted my changes to be. He responds to direct questions like a lawyer.
Since surgery, I’ve connected with several other former patients of his who are also so unhappy but afraid to post reviews. This industry has a very hidden dark side while marketing luxury.
This review is what I wish I had read. I trusted Cerrati’s online reputation, but the poor outcome has taken a massive toll on me physically, emotionally, and financially.
Don’t confuse good marketing or confidence with surgical precision or care. If you value subtlety, function, and being truly heard—look elsewhere. This was the biggest regret of my life.
Side note- the desk girls are great.
I emphasized over and over that I wanted to preserve my Roman nose, keep a strong straight bridge, no swoop, and avoid tip rotation. I loved so many aspects of my nose and wanted to preserve the parts that made me “me.” He reassured me repeatedly, even stating that the changes would be “just 1mm” to the bridge and tip. That reassurance is what made me feel comfortable paying in full and proceeding. In my opinion, he misled me and downplayed the extent of changes he planned to make.
I was shocked to end up with a significantly shortened, stubby, rotated, and bulbous nose. Somehow the parts I wanted improved worsened, but the parts of my nose I loved were erased. The osteotomies he performed created lines that catch light weird and make my nose look sausage-like.
Even worse than how it looks is how it functions. My breathing is significantly worse. My nostrils are half the size and collapse with every breath—even at rest. As a runner, this has been devastating. A big reason I pursued surgery was to improve breathing, not lose it.
On the day of surgery, there was no meaningful time to go over the plan. He rushed me through consents, said the only risks were “bleeding and swelling,”. He began to head to the OR, so I said, “That’s it? I’m feeling anxious,” and he casually replied, “If you weren’t anxious, I’d be worried.” That interaction haunts me. I had already paid my $12K in full, IV in my arm, felt committed, but my gut told me to run.
Post-op, he never visited me in recovery for an update. He gave me a one-minute phone call that evening. At my in-office follow-up, when I expressed how unhappy I was and how shocked I felt by the result, he showed no interest in what, specifically, was bothering me. I had to ask if he even cared to know what I disliked about my nose or how it looked in photos. When I reminded him of our pre-op conversations and the reassurances he gave, his reply was, “He said, she said isn’t productive.” That sums up the attitude: dismissive, detached, and not open to feedback.
He has not been transparent about details that impact my future care. I had to directly ask three different times before he admitted he harvested all usable septal cartilage in my primary rhinoplasty. This now means any revision will require rib or ear cartilage, which feels entirely unnecessary given how subtle I originally wanted my changes to be. He responds to direct questions like a lawyer.
Since surgery, I’ve connected with several other former patients of his who are also so unhappy but afraid to post reviews. This industry has a very hidden dark side while marketing luxury.
This review is what I wish I had read. I trusted Cerrati’s online reputation, but the poor outcome has taken a massive toll on me physically, emotionally, and financially.
Don’t confuse good marketing or confidence with surgical precision or care. If you value subtlety, function, and being truly heard—look elsewhere. This was the biggest regret of my life.
Side note- the desk girls are great.
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