Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Honest Vanity Cosmetics Review

A Huge Thank You to Vanity Cosmetic Surgery Hospital, Dr Kadri Ila, the entire medical team, and the lovely staff at the Mercure Hotel in Umraniye
My experience from beginning to end was amazing and went far beyond what I expected. Every single person I came into contact with made me feel safe, comfortable and genuinely looked after. From the professionalism of the medical staff to the kindness of the drivers and hotel team, I could not have asked for a better experience. I want to share a few highlights and give honest feedback on the parts that stood out, as well as some small areas for improvement.

Gizem Oslu – 5 stars
Gizem was the first person I spoke to at Vanity, way back in March – five months before my surgery. She was my patient coordinator from the start, and she instantly made me feel supported and at ease. From our first conversation, Gizem showed so much warmth and empathy. She always responded quickly to my questions – and I asked a lot – and she never made me feel like a burden. What I appreciated most was that she checked in on how I was doing emotionally, not just physically. I was nervous at times and she always made me feel calm and reassured. It is clear she really cares about her patients and not just the medical side of things. Vanity are lucky to have her. My only suggestion is that she deserves more time for herself – she gives so much to everyone else. I only got to meet her briefly the day after my surgery, but even then she took time out to come and check on me, which meant a lot. She is everything you would want in a coordinator and more.

Dr Kadri Ila – 5 stars
It is hard to put into words how thankful I am to Dr Ila. He is truly amazing at what he does. I am in love with my results and I still cannot believe how good they turned out. Even though he clearly has a very busy schedule, he made sure to explain everything clearly – from the procedure itself to the risks and the healing process. He gave off such a calm and confident energy that I instantly felt safe going into surgery. He has a great balance of skill and kindness, and I knew I was in the best hands. I have nothing but praise for him – he is a true expert and I will always be grateful he was my surgeon.

Guven – 4 stars
Guven was introduced to me on the day of my surgery and became my post-op coordinator. In person, he was fantastic – kind, helpful, and very easy to talk to. His English was excellent, and he helped translate everything I needed to know, especially in those stressful moments before going into theatre. He made a real effort to make sure I was comfortable. However, I do think there is room for improvement in two small areas. First, I was asked to leave a review only two days after my surgery, when I was still recovering and not feeling my best. I understand the importance of reviews, but at the time it felt a bit early and slightly pressured. I then received a few reminders which added to that feeling. Second, online replies could be a little clearer and more timely – a few responses took quite a while, and sometimes they were short, which left me unsure about what to do next. I know he is very busy managing other patients, and I still think he was brilliant overall, but a little more clarity would make a big difference.

To the rest of the Vanity team – thank you so much
Sadly, I did not get the names of everyone who helped me, but from the nurses and admin staff to the drivers and hotel workers, everyone was friendly, professional, and caring. It is still hard to believe that just one week ago I was asleep in an operating room, in a country I had never visited, having a rhinoplasty. Now I am home, recovering well, and feeling confident in myself for the first time in years. I cannot thank the team at Vanity enough for what they have done for me. Every single one of you played a part in this journey, and I will never forget the care I received. You all deserve so much appreciation and recognition. Thank you again.

Provider Review

Overall rating