Find a surgeon who values transparency, professionalism, and patient care.
Find a surgeon who values transparency, professionalism, and patient care.
I had a rhinoplasty with Dr. Mazen Harake at the Harake Institute in Troy, Michigan, in October 2024, and my experience was deeply disappointing. While he initially had great bedside manner, it felt like it was all just to reel me in for the procedure.
First, the agreed-upon cost was misleading. After the surgery, he tacked on an additional $1,300 for cadaver cartilage, something he never discussed with my daughter who was waiting while I had my surgery, however at my follow up his scheduler “Taz” came running up to me saying he used cartilage. Transparency was lacking, and I felt deceived.
Throughout the process, Dr. Harake never took the time to explain the procedure in detail or set clear expectations. Despite having the technology available, he refused to use his software to show a simulation of what my nose might look like post-surgery, dismissing it as “never realistic.” I trusted him, and while I told him I did not want a short nose or a piggy nose that’s exactly what he gave me.
His staff was another major issue. They were rude and inconsiderate. Seemed like they didn’t communicate to one another and would always have Danielle call me with bad news. As if this wasn’t enough, I would wait 1-2 hours in a patient room, even when I had a scheduled appointment. Post-surgery, I was rescheduled numerous times, adding further frustration to an already stressful situation.
Looking back, I should have trusted my instincts and canceled when he rescheduled my surgery twice. To make matters worse, during one of our conversations, he unprofessionally spoke about his ex-wife, making unnecessary and disparaging comments like “she did everything under the sun.” It was inappropriate and left me questioning his professionalism.
I would NEVER recommend Dr. Harake as he is untrustworthy and uncaring. If you’re considering plastic surgery, please do your research and find a surgeon who values transparency, professionalism, and patient care. This experience has been disheartening, and I regret putting my trust in this practice.
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