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POSTED UNDER Rhinoplasty Reviews

Good Customer Service, Poor Results

ORIGINAL POST

Good Customer Service, Poor Results

D
DJM21September 10, 2020
Dr. Tolan and his team are friendly and welcoming. The results however, are poor. I had a Septo-rhinoplasty with Dr. Tolan and over a year post procedure, I’m left with a bumpy and crooked nose. Given his 20+ years of experience, I’m surprised by the results and I don’t trust to go under the knife a second time for a revision with Dr. Tolan and his team. Needless to say, I’m sad, angry about the results and worried about the additional costs for a revision and the time it will take to heal.
I can not speak to other procedures offered by Dr. Tolan and his office, but I Do Not recommend Dr. Tolan for rhinoplasty or septoplasty.

DJM21's provider

Christopher Tolan, MD

Christopher Tolan, MD

Board Certified Facial Plastic Surgeon

DJM21 rating for Dr. Tolan:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (2)

S
SelfEvolution
September 11, 2020
I'm sorry you're results were disappointing. I agree that you should not go back to him for a revision. Thank you for sharing your experience. I wish you the best and hope you find the right PS for your revision.
L
Liz90210
March 22, 2021
Really? Sorry to hear about your experience what happened to your nose. Now I’m having second thoughts Fong with them.
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