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POSTED UNDER Rhinoplasty REVIEWS

Good Customer Service, Poor Results

ORIGINAL POST

Good Customer Service, Poor Results

DJM21September 10, 2020
Dr. Tolan and his team are friendly and welcoming. The results however, are poor. I had a Septo-rhinoplasty with Dr. Tolan and over a year post procedure, I’m left with a bumpy and crooked nose. Given his 20+ years of experience, I’m surprised by the results and I don’t trust to go under the knife a second time for a revision with Dr. Tolan and his team. Needless to say, I’m sad, angry about the results and worried about the additional costs for a revision and the time it will take to heal.
I can not speak to other procedures offered by Dr. Tolan and his office, but I Do Not recommend Dr. Tolan for rhinoplasty or septoplasty.

DJM21's provider

Christopher Tolan, MD

Christopher Tolan, MD

Board Certified Facial Plastic Surgeon

DJM21 rating for Dr. Tolan:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (2)

SelfEvolution
September 11, 2020
I'm sorry you're results were disappointing. I agree that you should not go back to him for a revision. Thank you for sharing your experience. I wish you the best and hope you find the right PS for your revision.
Liz90210
March 22, 2021
Really? Sorry to hear about your experience what happened to your nose. Now I’m having second thoughts Fong with them.
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