Treatment Provider
Anil Joshi, MS, FRCS
Facial Plastic Surgeon, Specialist Registered in Otolaryngology – Head and Neck Surgery
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Not the Experience I Was Expecting
I had a consultation with Dr Joshi which for me was basic. After reading all of the positive glowing reviews I was certain he was going to be the one I booked for my surgery but the consultation left me feeling a little hard done by tbh.
Dr Joshi was very nice, knowledgeable and explained the ins and outs of the surgery I was interested in. We vaguely discussed expectations but there was no opportunity to ask if I could see photos of cases similar to mine he had worked on or for me to show him photos I had gathered during my research.
There was no discussion of how much it may cost which for me is important as I do not have an endless pot of money but a certain amount of savings only.
The consultation felt a little rushed. He did take some photos of my face so I naturally thought he may contact me by email with a plan/report of the next steps and maybe costs involved.
He asked me to make a follow up appointment which I understand would cost a further £150 on top of the £200 which at the time I thought was a little strange but again thought he must be emailing with the finer details so I left it there and waited to hear from him.
After a week I had an email from his secretary letting me know that clinic records would only be sent once the invoiced had been settled?
I had paid the invoice weeks before and emailed back to let her know. I did not receive an apology for the oversight but just a letter sent that Mr Joshi had written to my GP explaining that I had been to see him.
I have emailed Jackie to ask if Mr Joshi may send the information requested but I have still not heard a thing. This may be an isolated case it may not be but unfortunately it has now put me off seeing Mr Joshi for any further treatment.
Dr Joshi was very nice, knowledgeable and explained the ins and outs of the surgery I was interested in. We vaguely discussed expectations but there was no opportunity to ask if I could see photos of cases similar to mine he had worked on or for me to show him photos I had gathered during my research.
There was no discussion of how much it may cost which for me is important as I do not have an endless pot of money but a certain amount of savings only.
The consultation felt a little rushed. He did take some photos of my face so I naturally thought he may contact me by email with a plan/report of the next steps and maybe costs involved.
He asked me to make a follow up appointment which I understand would cost a further £150 on top of the £200 which at the time I thought was a little strange but again thought he must be emailing with the finer details so I left it there and waited to hear from him.
After a week I had an email from his secretary letting me know that clinic records would only be sent once the invoiced had been settled?
I had paid the invoice weeks before and emailed back to let her know. I did not receive an apology for the oversight but just a letter sent that Mr Joshi had written to my GP explaining that I had been to see him.
I have emailed Jackie to ask if Mr Joshi may send the information requested but I have still not heard a thing. This may be an isolated case it may not be but unfortunately it has now put me off seeing Mr Joshi for any further treatment.
Provider Review
Facial Plastic Surgeon, Specialist Registered in Otolaryngology – Head and Neck Surgery
OneWelbeck Hospital, London,