POSTED UNDER Rhinoplasty Reviews
Early Improvement Didn’t Last - Transparency and Communication Issues
ORIGINAL POST
Early Improvement Didn’t Last - Transparency and Communication Issues
$6,716
Dr. Mehmet Göcek - Septorhinoplasty (Turkey)
What went well:
• The surgery itself was smooth and uneventful. When I requested an earlier surgery time, they accommodated me - I arrived at 11am and was in surgery by 1:45pm. Dr. Göcek met with me before surgery, was present in the OR, and saw me right after I woke up.
• Recovery was manageable with no infections or major complications. He made himself available for follow-up questions and sent me massaging technique videos.
• For the first 3 months post-op, I was happy with the projection and refinement. He gave me a slightly upturned tip that I like, and people have noticed an improvement.
What didn’t go well:
• After my online consultation in April, I paid a €1000 deposit. In May, I sent morphs showing what I wanted (more projection, refined tip, smaller nostrils, increased radix). He refused to discuss the morphs remotely and said we could only talk about it in person when I came to Turkey for surgery.
• When I paid €1500 by card (in person) for cadaver rib cartilage, I was charged the Turkish Lira equivalent rather than the actual euro amount - another example of unclear pricing practices.
• In person, he advised against my goals by asking how important it was to me to “preserve my ethnicity” - making it about my ethnic appearance rather than medical feasibility. This assessment didn’t require an in-person consultation, yet he refused to discuss it even after I’d paid my deposit.
• One nostril was significantly more congested than the other for 5 months post-op (really bad for 4 months). When I raised this concern, he brushed it off saying “it can’t be 100% even.” I had to conclude on my own that it was likely asymmetrical swelling. It improved after 5 months but there’s still a noticeable difference in congestion between nostrils.
• At 3 months post-op, significant deprojection began and has continued slowly since then. At 6 months, my nose now looks very similar to my original nose - the main features I wanted changed (projection, radix, definition) didn’t last.
Most concerning:
• After I shared concerns in a public patient group chat (where potential patients research surgeons), he privately messaged me on WhatsApp saying I was “disparaging” him and questioning why I was voicing concerns publicly. I know other patients have experienced this silencing tactic as well.
• His assistant also messaged me after I posted this review with a hostile, accusatory tone - asking why I “wrote everywhere” instead of contacting them first and claiming I never communicated my concerns. They pushed for a consultation to “address my concerns,” but given the aggressive messaging and the fact that at 2 months post-op (before significant deprojection) they actively encouraged me to leave reviews on Google and RealSelf, their intentions felt more like damage control than genuine care. Now at 7 months, suddenly I should “wait until a year.” The hypocrisy and hostility made it clear that talking to them wouldn’t be productive.
• Additionally, I’ve noticed his social media showcases Asian patients at 1-4 months post-op when projection from swelling is still present, rather than showing results after deprojection has occurred. This creates unrealistic expectations about what the lasting outcome will actually look like.
Do I recommend?
No. He refused to discuss my surgical goals even after I paid my deposit, then advised against them for non-medical reasons once I arrived. Pricing wasn’t transparent. He dismissed my post-op concerns, lasting results were minimal, and he inappropriately contacts patients who voice concerns. The timing of when they want reviews versus when they discourage them is telling.
What went well:
• The surgery itself was smooth and uneventful. When I requested an earlier surgery time, they accommodated me - I arrived at 11am and was in surgery by 1:45pm. Dr. Göcek met with me before surgery, was present in the OR, and saw me right after I woke up.
• Recovery was manageable with no infections or major complications. He made himself available for follow-up questions and sent me massaging technique videos.
• For the first 3 months post-op, I was happy with the projection and refinement. He gave me a slightly upturned tip that I like, and people have noticed an improvement.
What didn’t go well:
• After my online consultation in April, I paid a €1000 deposit. In May, I sent morphs showing what I wanted (more projection, refined tip, smaller nostrils, increased radix). He refused to discuss the morphs remotely and said we could only talk about it in person when I came to Turkey for surgery.
• When I paid €1500 by card (in person) for cadaver rib cartilage, I was charged the Turkish Lira equivalent rather than the actual euro amount - another example of unclear pricing practices.
• In person, he advised against my goals by asking how important it was to me to “preserve my ethnicity” - making it about my ethnic appearance rather than medical feasibility. This assessment didn’t require an in-person consultation, yet he refused to discuss it even after I’d paid my deposit.
• One nostril was significantly more congested than the other for 5 months post-op (really bad for 4 months). When I raised this concern, he brushed it off saying “it can’t be 100% even.” I had to conclude on my own that it was likely asymmetrical swelling. It improved after 5 months but there’s still a noticeable difference in congestion between nostrils.
• At 3 months post-op, significant deprojection began and has continued slowly since then. At 6 months, my nose now looks very similar to my original nose - the main features I wanted changed (projection, radix, definition) didn’t last.
Most concerning:
• After I shared concerns in a public patient group chat (where potential patients research surgeons), he privately messaged me on WhatsApp saying I was “disparaging” him and questioning why I was voicing concerns publicly. I know other patients have experienced this silencing tactic as well.
• His assistant also messaged me after I posted this review with a hostile, accusatory tone - asking why I “wrote everywhere” instead of contacting them first and claiming I never communicated my concerns. They pushed for a consultation to “address my concerns,” but given the aggressive messaging and the fact that at 2 months post-op (before significant deprojection) they actively encouraged me to leave reviews on Google and RealSelf, their intentions felt more like damage control than genuine care. Now at 7 months, suddenly I should “wait until a year.” The hypocrisy and hostility made it clear that talking to them wouldn’t be productive.
• Additionally, I’ve noticed his social media showcases Asian patients at 1-4 months post-op when projection from swelling is still present, rather than showing results after deprojection has occurred. This creates unrealistic expectations about what the lasting outcome will actually look like.
Do I recommend?
No. He refused to discuss my surgical goals even after I paid my deposit, then advised against them for non-medical reasons once I arrived. Pricing wasn’t transparent. He dismissed my post-op concerns, lasting results were minimal, and he inappropriately contacts patients who voice concerns. The timing of when they want reviews versus when they discourage them is telling.
RealNxxxa's provider
Replies (0)