Office review: Consultation Only

This review is for a consultation only. I booked a consultation with Dr. Saigal in April. I felt uneasy because the person on the phone tried to book the appointment with his PA. I immediately corrected her that I only waited to see the Dr. that I requested. She replied that I would have to wait until June 9th before I could see him to which I agreed. Due to the fact that I would be traveling from out I booked my hotels in advance. I received a phone call stating the doctor will be unable to see me and I would need to reschedule. What I was confused about is that the appointment was scheduled for the night but she said for your appointment on the 10th. Which means she changed my appointment without notifying me. Nonetheless,I inquired as to the reason for the need to reschedule. The person was very vague to which I did request a refund for the consult that did not happen.