Treatment Provider

Richard W. Westreich, MD
Board Certified Facial Plastic Surgeon
Call Doctor
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Rhinoplasty consultation

I went in for a consultation and was pretty surprised on the level of unprofessionalism by both the doctor and the aggressive “assistant” sales woman, Crystal. Although the office was flexible in squeezing me in on a tight schedule, I felt rushed, dismissed and turned off by gimmicky pressures to book ASAP. The doctor didn’t consult with me first before creating before and after mock ups and seemed rushed through the appointment and didn’t address the concerns I had that I wasn’t impressed with his vision. I spent 75% of the appointment with the aggressive sales person instead of the doctor which made me feel like I couldn’t trust them. I’m sure people have had great results but based on other reviews I was definitely surprised that my experience was so different! My fiancé came with and also felt like weird about it. FYI the listing for $1k off rhinoplasty is only valid for 2 months out of the year. Overall I would say look elsewhere, they seem gimmicky. For example, I was offered $50 off if I booked my surgery that day... $50 of off a $10k quote doesn’t move the needle and is really off putting

Richard W. Westreich, MD
Richard W. Westreich, MD
13 May 2019

We are sorry for your experience. Dr. Westreich left the visit only after you said you had no questions. He doesn't use automated imaging, so he does preliminary work, which can be modified, as you saw, if the patient wants alternatives. Doing it by hand takes more time, but is more accurate in his opinion. You received approved final imaging & a detailed hand drawn diagram. We honored the realself $1000 (not $50) off promotion even though your dates weren't applicable. Best of luck & thanks.


Provider Review

Board Certified Facial Plastic Surgeon
4 E. 88th St., New York, New York
Call Doctor
Call Doctor
Overall rating

Richard W. Westreich, MD
Richard W. Westreich, MD
13 May 2019

We are sorry for your experience. Dr. Westreich left the visit only after you said you had no questions. He doesn't use automated imaging, so he does preliminary work, which can be modified, as you saw, if the patient wants alternatives. Doing it by hand takes more time, but is more accurate in his opinion. You received approved final imaging & a detailed hand drawn diagram. We honored the realself $1000 (not $50) off promotion even though your dates weren't applicable. Best of luck & thanks.