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Awful Experience and Extremely Unprofessional

AWFUL experience, Dr. Hecht messed up my nose and mocked me for my concerns. I was told I was mentally unstable and would never be happy with my nose just for asking Dr Hecht to do the bare minimum after he ruined my nose. Even when I was extremely understanding and politely brought up my concerns Dr Hecht just continued to try and cover up his mistakes by pretending he saw nothing wrong with his poor work and then bragging about how I should be honored he even took me on as a client because I’m such a “difficult” case. I was originally turned down by another plastic surgeon in Scottsdale because he does not fix deviated septum’s and I wish I would have never told dr Hecht because he took that as an ego boost and used it against me numerous times. He is very unprofessional and frequently bad mouths other surgeons in the valley. I don’t even know where to begin with how terrible my experience was. Dr Hecht was extremely rushed during my consultation and did not explain the process or do any digital imaging to show me what my nose would look like he just told me he could fix it and get it about 70% straighter and make it more feminine. I can’t even explain to you how frustrated I was to learn that he had digital imaging to show what the results could look like the whole time but he just simply chose not to use it with me because as he said “the results would have been so minor it wouldn’t even have been worth doing”. If the results would have been so minor you couldn’t even see a difference or if I was shown how awful my nose was going to look I would have never went through with it! The fact that he tried to cover it up with a lie like that is so unprofessional. Just to get in to see him a year after my surgery was difficult and it was clear that even though I had concerns and was an existing patient I was not a priority. After multiple visits and a lot of Dr Hecht and his team trying to talk me down from a revision they finally offered to do it free of charge and made it sound like it was a rare honor that they were doing that for me, when in reality they knew they messed up my nose and had to fix their poor work. Then Dr Hecht uses the digital imaging that he magically forgot the first time to show me what my revision after results would look like. He intentionally made the changes so minute and told me it was very difficult to do what I wanted to detour me from the procedure. I could go on and on with how awful my experience was with Dr Hecht. Thankfully I went to Dr. Tamplen after and he told me he could easily give me my dream nose, then gave me a better nose than I could have ever imagined. Don’t waste your time with Dr Hecht and go to Dr Tamplen.

Provider Review

Board Certified Facial Plastic Surgeon
20201 N. Scottsdale Healthcare Dr., Scottsdale, Arizona
Overall rating