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BOTCHED and Gaslighted Stay Away from This "Dr"

My surgery was on July 1st 2020 at 64 Harley Street, London. While I still had my cast on, I noticed there was asymmetry, but I didn’t jump to conclusions yet as I put it down to swelling. Further down the line, I naively thought that the asymmetry was caused by mask wearing, however that is just not possible. Upon looking at photos of my Day 6 nose, it is clear to see that the same deformities I am suffering now were evident at that stage as well - which means that the mistakes were made during surgery. However, the problems continued. I tried to tell myself I was happy with the surgery as I had paid £6.5k and I naively believed that the deformities would heal up over time. I reached out to Harley Health Clinic with photographic evidence of the lop-sidedness of my nose in May 2021. was told that I would have to wait a few months until my one-year post op review in august, so I did. I had my review and I told Dr Shoaib my concern, but he did not see the issue, encouraged me to wait longer, and he somehow thought my nose looked great... I contacted Harley Health Clinic again in November 2021, attaching photographic evidence of my even worse looking nose. I was told that it was outside of their one-year policy, so I did not pursue any further. In September 2022, after my kept nose getting even worse and I was becoming less happy, I sought a second opinion from Mr Patel ENT at 51 Harley Street. I initially thought I would possibly be receiving steroid injections however I was told that there were numerous issues that would need to be fixed with only a revision rhinoplasty. I was distraught at this news and on the verge of tears, but I was happy that Mr Patel could visibly see my concern instead of gaslighting me like Harley Health Clinic as to a reasonable person my nose certainly did not look “fine.” Mr Patel identified - misplaced cartilage causing the lump (not scar tissue) - no support at tip and will need rib cartilage to fix - v shaped deformity which is the indent/collapse at bridge that will need a graft to fix - significant asymmetry I contacted Harley Health Clinic one last time with this information, however I was unsatisfied with the response. They brushed off Dr Patel’s opinion and I would not be given an appointment for several months if I were to be seen upon fee. I do not trust Dr Shoaib's skills especially as he has not been able to acknowledge any error, and I do not think he would be able to fix my nose. I have been left with PTSD due to my botched rhinoplasty and have had to seek counselling to come to terms with it. I expected my nose would not be perfect, but it is worse than it was pre- surgery. My natural nose was not asymmetrical, nor did it have abnormalities. I had heard stories of a minority of people having their rhinoplasty go wrong but never would I have thought I would be one of those people. My nose just gets worse and worse with time. It is now as big as it was pre-surgery, except it is worse shaped and with no contour to it at all. I hate being seen from every angle and every lighting now as it just reveals more unflattering faults. Inside my nostril is swollen. I have breathing difficulties. My confidence is shattered. A once confident, bubbly, and happy girl, I have become depressed and no longer enjoy having my photo taken. I complained, but was slapped with "we deny wrongdoing because you signed a consent form" He has a lack of skill especially when it comes to people of colour, and him and Sanjay silence people and gaslight them when they try to speak out. I have spoken to countless people who have had the same experience with Dr Shoaib, they just hush it or do their best to hide the truth. People, beware!!

Provider Review

Specialist Registered Plastic Surgeon
Glasgow Day Surgery Centre, Glasgow,
Overall rating