Talented, Very Skilled, and Compassionate; a Winning Trifecta!

From the moment I walked into the office and was greeted by Vanessa I felt relaxed. Each person I dealt with gave me a sense of competence and comfort. Each member of the clinic team was clearly selected for the task they were doing and carried it out as if you were the only person they had to deal with in that day. Compassionate, caring, and competent.

Dr Gantous is first and foremost a talented surgeon who clearly possesses a passion for the work he does. Better yet, he has the skills to back up his surgical offerings and provides outcomes that meet (or exceed) expectations.

I came to Dr Gantous with a botched and complicated nose surgery history, including a final emergency surgery, which left me with a saddle nose defect. This sort of revision surgery is complicated due to the amount of “fiddling” that has been done previously and the surgeon not knowing precisely what to expect until you are in surgery. There were plenty of doctors who were willing to “give it a try” but I learned as I went through my list of top-pick doctors, that not every surgeon who is willing to perform a surgery is an expert in the particular surgery being offered. Dr Gantous is an expert in saddle nose deformity with rib graft and more.

Upon meeting Dr Gantous, it was clear that his superior skill set is paired with a warm, caring personality. This meant that I was in good hands, and I was never disappointed.

Dr Gantous took all the time necessary to understand my concerns and hopes. He was very patient in looking at images with me and explaining the procedure clearly. As well as what was possible given my situation. He never overpromised but was always reassuring about how close to my old face this surgery would take me. He was spot on in his suggestion of what he could do, and the final outcome actually exceeded my expectations. In fact, for the first time in two years my mobile phone’s facial recognition unlock function recognized my face. That tells the story right there!

Before my surgery, Joanne, the clinic nurse, gave me a full explanation of the surgical and clinic procedures and what I could expect in terms of after care. Both Vanessa, the clinic receptionist and Joanne were very thorough about what I should do in the lead up to the procedure and this was extremely helpful and reassuring. Despite the surgery taking place during covid times I completed each one of the steps and was in and out of the clinic without any complications. They also provided very detailed instructions for my after-care person and best of all, it all went off without a hitch. I have been well cared for from the moment I entered Dr Gantous office.

I would highly recommend Dr Gantous and his team for surgery. Each on of us wants to look as good and as “normal” as possible, and this clinic can make that happen. I would trust Dr Gantous if I ever needed or wanted another surgery.