Incredible Hospitality and Care for Their Patients!

I recently had a consultation with Dr.Z for a revision rhinoplasty. I usually never write reviews for anything but the amazing treatment I received while visiting his office was a breath of fresh air. When it comes to this type of procedure, most doctors are arrogant, dismissive or not willing to explain details to you. Dr.Z on the other hand not only spoke with me over the phone twice before meeting in person, but he also never seemed annoyed or made me feel like I was asking too many questions. With a procedure as serious as something on the middle of your face, one would think that it’s important to know every single detail. Unfortunately, many doctors do not feel this way. I wish I had known for my first surgery I had with a different doctor the importance of this. Thankfully, Dr. Z encouraged me to ask questions and never made me feel like what I was asking for was not important. He understood the effects that a bad surgery can have on someone’s well being, and spent over an hour with me discussing the potential outcome and possible game plans. He took professional photographs of my nose and set very realistic expectations for what he can do. Most doctors don’t take the time to do this and will just show you what you want to see. I appreciated this, especially being in such a vulnerable position it’s easy to believe anything that is said to you, even if it’s unrealistic. He explained to me the risks and never made it seem like he was trying to sell the surgery or pressure me into doing it. If anything, he encouraged me to take as much time as possible and to meet with multiple doctors after him to get other opinions. He genuinely cares for his patients which is hard to come by in an industry like this. Lastly, his wife Barbie is one of the sweetest human beings I have ever come across. She recognized as soon as I stepped into the office that I needed to talk and sat down with me to comfort me before the appointment. She made me tea and gave me snacks which really helped put me in a better head space to explain my situation. The hospitality I experienced here is something I will never forget, I am so thankful I took the time to visit in person. If you are looking into a revision rhinoplasty or anything regarding the face and need an honest, professional opinion, dr. Z will not disappoint!