Revision rhinoplasty for crooked saddle nose

This review is my experience with Dr. Ezzat specifically for a revision rhinoplasty so I cannot speak to the quality of his primary rhinoplasties. I came to Dr. Ezzat because my primary rhinoplasty caused one side of my nose to collapse (saddle nose) and it was still visibly crooked. I mentioned that I really loved my nose profile but did want to fix the crooked nose and the saddling. Dr. Ezzat’s price was just about $8,000 which seemed reasonable and I paid fully out of pocket. My surgery with Dr. Ezzat was a horrible experience and my results are equally as bad. After waiting over the recommended 3 years to truly judge the results my nose is now larger, with a lump on my left side that was not there before, a pointed nose, and a hump that developed on the lower bridge of my nose. The saddle of the left size was better but the nose is still crooked. Dr. Ezzat’s work caused more problems than it solved and when I mentioned all of these visible issues he wanted to charge me another $8,000 for an additional surgery with him. On the day of my surgery the surgical staff made errors such as not putting the IV into my vein which caused a huge lump of fluid to accumulate on my arm. After the surgery Dr. Ezzat did not come to visit me in recover but rather one of his residents came in. I had a very hard recovery which was extremely painful. I think my intubation was not done properly as my lungs hurt and I was coughing up blood. Dr. Ezzat did not seem concerned by either my extreme pain or the blood I was coughing up. My cast looked visibly crooked and once it was removed I commented that it looked crooked and a hump was now on my nose. Although I was very concerned Dr. Ezzat assured me it was all swelling and would correct itself. At two-three weeks a round fluid bump formed at the left side of my nose which was quite visible. Also at this time a sharp looking point developed at the tip of my nose. Dr. Ezzat was unsure of what the bump was and tried draining it if fluid which resulted in a hard lump. He later wanted to charge my insurance for the removal of this lump which would have cost me a sizable co-insurance.

For almost all of my follow-up appointments Dr.Ezzat was extremely late. He double books his appointment slots and one time I waited over 1 hour and 20 minutes after my appointment time. His wait times are extremely unprofessional and the follow-up appointments were mostly him dismissing my concerns about the results and telling me to wait for the swelling to go down. I felt that Dr. Ezzat lacked empathy for my pain from surgery and made excuses for the very obviously bad results. When I spoke with him about my experience and dissatisfaction at the results his response was “well you can’t please everybody.” Just remember you might be one of the "everybodys."