Be Careful Who You Go to

Dr. Bitner performed a revision rhinoplasty on me in December 2020. My nose looked more bulbous than we had hoped, so we mutually decided to undergo dermaplaning in September 2023. A few months after the dermaplaning was done, I noticed I was scarring on both sides of my nose. In January 2024, I sent pictures to Dr. Bitner, telling him I was scarring and didn’t know what to do. He told me that it wasn’t scarring and that it would heal properly. I saw Dr. Bitner seven times within an eighteen-month period. He injected Kenalog twice, refrained from suggesting any alternate treatment to help the scarring, and continually told me to “wait it out.” My last visit with him was in February 2025. I cried to him and told him that I am far more self-conscious of my nose now than I ever was before rhinoplasty. He remained apathetic, refusing to call it what it was—a scar (I’m sure for liability reasons), and I walked out of his office, deciding to take things into my own hands.

I proceeded to have multiple appointments with some of the best plastic surgeons in the state, each telling me what I had known all along: it was, in fact, badly scarred, and I should have started treating the scars six weeks post-dermaplaning, no later.

I am now a few more thousand dollars out of pocket for treating these scars, which I know will never fully go away, and there isn’t a day that goes by that I don’t deeply regret choosing Dr. Bitner.