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POSTED UNDER Restylane Reviews

Dr. Pan: Disappointing. Wasted my Time from Work and Money.

ORIGINAL POST

Dr. Pan: Disappointing. Wasted my Time from Work and Money.

$700
First time even though results didn’t work for me. I felt satisfied with the experience. As Dr. Pan took the time to explain procedures. (Utherapy & Kybella) $1600 later no results but at least I felt that she “cared” about a patient.

I decided to go back. For 10 units for Botox. I booked app and explicitly texted that besides those units I was going to most likely get more and typed “for booking purposes”

They booked me for 1:15p at NH office. Got there at 1:20p since they are scheduled for lunch until 1:30p

Dr. Pan was SO RUSHED. She came in asked what I wanted. I mentioned the shots and also that I wanted fillers for scar on forehead.. she quickly said that fillers for my concern were not part of the deal. (I cared more about results than a deal)

She suggested half a syringe of Restyline. I wanted to explained what my goal was (for an event) but she said “let me go get them and we’ll chat when I get back”. She came back, grabbed the mirror off my hand and had me lay there without explaining the difference between Juvederm and what she suggested. Which was $480 and I found out because I asked after paying since they didn’t even gave an itemize receipt.

I didn’t need a granulated filler that left lumps on my forehead and around my lips and still no results. After reading about it when I got home, since she didn’t take ONE min. To explain it that’s not what I needed. I needed a filler for an event. Now I have lumps on my face. $750 in 15min and again NO changes not even on

And I HAD to ask at the front desk any after care because even though in their receipt states they went over that, they actually didn’t until I asked. And not even the Dr. but front desk.

I really wanted to be a patient here. But experience goes a long way with me. More than results.

If she would’ve taken a few mins to ask my goals and concerns, explain the difference and definitely should’ve gone over pricing. This would’ve have a different story AND I would’ve have lumps for the event I needed to be ready for. Not even the Botox for my crows feet worked. Which most likely was result of quickly looking at me without really examining area.

msgnrr's provider

Deborah Pan, MD

Deborah Pan, MD

Board Certified Plastic Surgeon

4.6 | 61 Reviews
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