Resistant to CoolSculpting

First of all Elase has great staff. Justeen, who performed the procedure made the whole experience great. She's very customer oriented and make the process as comfortable as possible. I had two rounds of treatments for my lower stomach and under my armpits. It looked like I had improvements after the first treatment and I had my second treatment 6 weeks later. After 2 1/2 months I came back in and the treated area actually returned to the original size. They (Justeen and Megan) think it was a rare case of fat that was resistant to the treatment. I was bummed out. Elase really believes in customer satisfaction and they immediately proposed a solution without me having to initiate anything. I highly recommend this place. Justeen and Megan really care about their customers.

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