First of all Elase has great staff. Justeen, who performed the procedure made the whole experience great. She's very customer oriented and make the process as comfortable as possible. I had two rounds of treatments for my lower stomach and under my armpits. It looked like I had improvements after the first treatment and I had my second treatment 6 weeks later. After 2 1/2 months I came back in and the treated area actually returned to the original size. They (Justeen and Megan) think it was a rare case of fat that was resistant to the treatment. I was bummed out. Elase really believes in customer satisfaction and they immediately proposed a solution without me having to initiate anything. I highly recommend this place. Justeen and Megan really care about their customers.As an incentive for posting a review, this reviewer received an entry into RealSelf’s monthly $500 gift card giveaway.