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POSTED UNDER Renuvion Reviews

Unethical

ORIGINAL POST

Unethical

The biggest regret of my life was putting my faith in Trio Clinic.

My arms have been left badly mutilated, and I am devastated. I am going through hell. I paid thousands, only to look far worse than I did beforehand. I made it clear that I only wanted skin tightening, but instead I have been left with severe, agonising fibrosis and sagging, crepey skin.

At no point, either before or after the operation, was fibrosis ever mentioned to me by the Trio team. I only discovered this once I was back in the UK. Despite the fact that the doctor caused a haematoma, I was never warned that this could lead to fibrosis. Instead, I was repeatedly told that “it’s normal” and that “everything is normal.”

To make matters worse, the clinic says it no longer has the pre-operative photographs taken of my arms the day before surgery. These records should have been retained, and I find it extremely suspicious that they now claim to have no record of photographs taken by the Trio Clinic team at the clinic. The photos were taken using proper lighting and a professional camera, and I was asked to turn at every angle. They are now claiming this did not happen.

How can they present themselves as a serious provider while also claiming they do not take pre-operative photographs?

Fortunately, I have evidence that photographs were taken and will be raising this apparent data breach. I do not know whether the photos have been destroyed or are simply being withheld, but either possibility speaks volumes about the character of this business.

When I asserted my legal data rights and asked for those photos, the manager — who is also the surgeon’s wife — completely changed her attitude towards me. She sent me a threatening message containing false accusations that I had been abusive, along with legal threats if I chose to make my experience public.

Once I was back in the UK, I was told the operation had been successful and that the outcome was now my responsibility. In my experience, the clinic’s promise of lifetime aftercare and guidance, as stated on its website, has proven to be baseless.

When it became clear that the procedure had been complicated and that the results were not as expected, I was treated with coldness and a shocking lack of empathy. I trusted these people with my wellbeing, and their response has been heartbreaking.

The consent form also states: “The one-piece corset/medical bra to be used in the 1st stage after the operation is included in the price [depends on the surgery].”

However, I was not given a medical-grade compression garment. Instead, I was given a poor-quality, badly fitting, locally made garment in Istanbul. Its labels stated that it was not intended for medical, therapeutic, or continual use, and instead described it as shapewear to be worn under clothing.

Proper, even compression immediately after surgery is important in helping to prevent complications such as seromas. In my case, I was given a strappy corset that did not even cover all of the areas where liposuction had been performed. It dug into my skin, left deep imprints, and rubbed against my incisions, potentially increasing the risk of infection.

At the moment, I am too unwell to go into full detail about everything I experienced and found to be horrendous and unprofessional. But not everything is as it seems. For example, the website claims that patients will stay in a 5-star hotel, yet I was placed in the Hampton by Hilton, which is a 3-star hotel. The discrepancies between what is promised and what is actually delivered go on and on.

I felt that I was not seen as a human being, but simply as a source of income, regardless of whether I was an appropriate candidate for the procedure.

I am currently too unwell, both physically and emotionally, to go into full detail. I am dealing with the grief of what I have lost, trying to process the undignified way I was treated, and coming to terms with the fact that I will have to live with this for the rest of my life.

As I recover, I will update this review with a more complete and detailed account. For now, based on my experience, I would strongly advise others not to use this clinic.

Terrific774834's provider

Cagdas Orman, MD

Cagdas Orman, MD

Plastic Surgeon

4.7 | 87 Reviews
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