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Incompetent

Please read this before considering Dr. Tresley. My experience with him has been absolutely traumatizing and my life has not been the same for the last 6 months. Here is a little breakdown of how it went. On 9/3/19, I had surgery for an orbital bone fracture. Dr. Tresley was referred by my ophthalmologist (which I will tell him not to refer him anymore). On, 9/6/19 I ended up in emergency room in extreme pain and I couldn’t open my eye. It was scary and I scheduled to see Dr. Tresley for the first “post-op" visit on 9/9/19. To my surprise, he sees me and tells me all is good, that I look great, there is no issue. He gave me some ointment and told me to keep lubing my eye. He scheduled another visit on 10/2/19, when the pain and swelling indeed never went away. He keeps having me comeback, with NO answers and NO knowledge of what’s going on, just an "I dont know, this is wild why your eye doing this”. He just proceeds to tell me to just continue ointment. At this point I trusted him, although my eye continues to swell and close up. Between November and February, I saw him 3 more times due to this on going issue as a result of his surgery. When I saw Dr. Tresley in early January, he said I looked good at that point, my eye hasn't flared up in 30 days. However, that same month I wake up with such pain AGAIN and a swollen eye. I was ready to go to the ER, however I was out of town and I sent him picture instead. He wanted to see me right away, so a few days later I come in. He’s baffled and confused. After all this suffering, FINALLY he recommends a specialist. This specialist was able to determine in just ONE appointment that I have a “reoccurring erosion” and gave me proper care instructions, in addition to an eyelid solution that has helped tremendously. He figured out and fixed what Dr. Tresley could not in 6 months!!! Here’s the kicker. When I called Dr. Tresley’s billing team to discuss my bill, they mentioned I owed $120 for some visits. When I questioned this, I was told verbatim “Unfortunately the doctor needs to bill out visits after 90 days post-op period. Therefore your balance will remain the same”. I spoke to Ellene, a very rude and condescending lady, who tells me these were not visits for my surgery but rather a whole OTHER issue separate from my surgery. I was dumbfounded. They managed to not only double bill me, but send me bills for these post-op visits after his work on my eye. I would not have needed any of these visits if he had sent me to a specialist the first time, or had any idea what was going on. I also told her I was in a tight spot with money due to the Coronavirus and she literally told me that it’s not their responsibility to tell me how I am being billed. In this difficult and uncertain time in human history, Dr. Tresley is a savage of a human. I hope my $120 goes a long way for him, he clearly really needs it. Sadly, my eye still doesn’t look like it did before surgery, to which Dr. Tresley says he could try to fix. NO CHANCE will I ever let him touch my eye ever again. Please save yourself the headache and terrible experience and find a different doctor.

Provider Review

Oculoplastic Surgeon, Board Certified in Ophthalmology
500 N. Skokie Blvd., Northbrook, Illinois
Overall rating