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Provider Review
I visited Cynthia's office in August of 2015. I wont refer to her as a doctor throughout this review because I really don't think she should be considered one. The first time I met with her I was inquiring about a breast reduction. She was okay the first time I met with her saying I was a good candidate but it is hard to get approved. She did not give me a lot of information about a breast reduction at all but I had her send my info to my insurance company. After that I did not get approved the first time so I changed insurances, went to physical therapy for my back for 1 month and went to her again in August of 2016. This time my experience was HORRIBLE. She did not even reintroduce herself. She asked me why I switched insurances saying that was not a good idea. I had gained about 5 pounds since I saw her last summer but for this review I want to tell you that I am in no way a fat or obese person. I weigh about 160 pounds and have DDD size breasts. She told me that I had a "rapid weight gain". Told me I should go see weight watchers and made me feel so terrible about myself. Now if I truly knew that I had a significant amount of weight to lose I would understand but it was out of left field for me. It was like I was wearing a black shirt and she was telling me it was white. She made me cry and just kept going on and on. Then when you are going for a breast reduction they ask you to take off your top so they can send pictures to insurance. By this point I had tears running down my face and the nurse (who was so so so nice) was the only one who was being nice in that room. Also when she came in to the room I still had my bra on and she made fun of me for going for a breast consultation and keeping my bra on. Just so you know I am 21 years old and I was by myself and nervous. I thought her bedside manor was terrible. After all of that she told me I would never get a breast reduction and to hope "someone was on my side." I ended up leaving in tears then I called the following week and told them not to send any of my info to insurance because I was no longer going through her. I also had a nice woman call me and email me about my experience. It is sad because Cynthia actually runs this practice and she had people doing this for her. And her staff is SO wonderful, she just is not. But it I am glad to say that after seeing her I went to this AMAZING plastic surgeon in Chestnut Hill near Boston. His name is Dr. Sumner Slavin and he is so nice. I met with him in his actual office which I never did at Cynthia's. He gave me SO MUCH info about breast reductions..never weighed me because after seeing me that was not important to him. For anyone interested in getting a breast reduction, what is important is how much in grams they are going to take out which Cynthia never told me. This is for insurance to cover your surgery. Please do yourself a favor and do not go to this woman. I wish I read reviews about her before wasting my time because surgery was for medical reasons. She is a mean woman I hate to say but please do elsewhere!!!!