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Consultation Only - Very Bad Consult Appointment Experience - Portsmouth, NH

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I had a consult with Dr. Gray regarding a breast...

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sjd08
I had a consult with Dr. Gray regarding a breast lift and I wanted to talk about possibilities of a tummy tuck or mommy makeover as I've heard the term referred to, when doing both procedures at once. I was forewarned Dr. Gray's personality was off-putting and dry. I chose him based on a friend's experience of surgery results only.

Dr. Grey came into the conference room and asked if I was happy with my size breasts. I said yes, but wouldn't mind going down a cup size so tops would fit better. He immediately went into an insurance conversation. I honestly was taken aback as I never mentioned a medical history or problem based on my breast size. Dr. Gray informed me the insurance I carry, he doesn't take and would refer me to another Dr. In his office. He did do a very brief, few second exam of my breasts and Wanted to scheduled a time for me to come back. While I understand Dr. Gray thought he might be saving me money doing something through insurance, I'm not a foolish person who is eager to go through a process of proving medical reason for a surgery I am
choosing to do. My insurance deductible is a skyrocketing $8000 and the most I was told a surgery would cost is $3500-$8500. It's not necessarily a benefit of having my insurance cover $500 if the Dr/Patient experience is horrible.

To sum up my overall consult experience, Dr. Gray doesn't want to hear your thoughts, he makes conclusions without getting all the information or an exam and from the very first phone call, costs were always put first. I'm aware elective surgeries cost a good amount of money. I would not have made contact and proceed down the road of changes to my body with plastic surgery without first being prepared to invest. I doubt Dr. Gray will even remember my name as the 5 minutes spent in his office were the most hurried, uncomfortable minutes I have spent. I have sought out another PS with good reviews not only for results, but also bedside mannerism and follow up. I would lot recommend Dr. Gray to anyone, much less a timid person as the experience can shake confidence in the decision to proceed with plastic surgery.

sjd08's provider

Lawrence N. Gray, MD (retired)

Lawrence N. Gray, MD (retired)

Board Certified Plastic Surgeon

Replies (8)

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April 2, 2016
Oh no!! I feel bad that you had such a horrific experience. They truly don't understand how uncomfortable it is to seek someone out for an elective procedure and then have them act belittling to you and the situation. I chose my plastic surgeon because of her enthusiasm and confidence. I felt comfortable in her hands. I hope your next consultation is a positive one!
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April 3, 2016
Me too! I go tomorrow to a new PS consult. :)
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April 3, 2016
Keep us posted
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April 5, 2016
Great consult today! Mommy makeover scheduled for August!
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April 11, 2016
Oh awesome!! I'm happy everything was much better this time.
January 29, 2017
I live in Hampton and were considering a consult w dr. Gray. Who did you go with?
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March 28, 2017
Dr. Gray does amazing work, we can't deny that, but he is there to do surgery not be your friend. That's why all of his staff is so amazingly comforting, they are there to reassure you and put you at ease and make you feel welcome and safe. He's the best on the seacoast I wouldn't go any where else.
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June 22, 2017
+1 MDCtwins- I'd be interested in knowing who else you consulted with and ultimately chose. Thanks for the valuable share!
UPDATED FROM sjd08

Made it tgrough

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sjd08
In so much pain. My ps told my husband he took off 10lbs. I hate the way to pills make me feel. Nausea was a huge problem for me after. In the hotel now. Ate just a few bites then had to cough ???? Ugh. Go in for follow up a 9am

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