29, 3 Kids, Getting Breasts- Portland, OR

Overall I would say Dr. Popowich and his staff are great. I would definitely recommend them. Please forgive me for forgetting the other staff members names. Dr. Popowich was very friendly, professional and competent. He did a great job at explaining the risk associated with breast augmentation and answered all my questions at the pre-op appointment. I felt like he gave me the information I needed to make an informed decision. I felt comfortable with him instantly. The nurse at the clinic was friendly and offered to let me comeback anytime with my husband to try on sizers. The office closes at 5 but she said she is usually there until 6 so if I needed to come later due to my husbands work schedule we could work something out. I wasn't able to come back but I appreciated her being so willing to work with our schedule. She also gave my daughter a juice box while we were waiting for the DR. The scheduler was very friendly and spent quite a bit of time calling the surgery center in an attempt to schedule a surgery time that worked with our schedule. The only very small negative I have in this regard is that I was under the impression she was going to call again to confirm the time (I was told it might be moved forward). I didn't hear from her so I called the surgery center myself the Friday prior. Dr.Popowich's MA was great and gave me great feedback regarding the sizers. She even helped me take a picture to show my hubby. I had my 2 young boys with me and they were being a little bit of a handful during sizing but she was calm and supper nice to them (she has kids). The reason I marked phone responsiveness lower is because after sizing I came home and had a question when I called back the MA said she would check with Dr.Popowich after surgery and call me the next day. I received a call the next week from the DR himself. The issue was something that could wait for sure I just wish she had followed thru with what she said even if it was just to tell me that the DR would call me in a few days. On the other hand when my son was sick over Memorial Day weekend and I wasn't sure if I needed to cancel surgery I called the office & was put thru to a after hours messaging service. The DR on call returned my call probably less than 5 minutes after I left the message. She was very friendly and didn't seemed rushed or upset that I had bothered her. Overall I am happy with their responsiveness and I am confident that if I had a serious issue I could get a hold of someone. The surgery center was nice, clean and the staff was very professional. The anesthesiologist was great he made me feel safe and he didn't make me feel like my concerns of waking up during surgery were stupid. He spent some time explaining why the risk of waking during surgery is very low especially in this surgery which made me feel a lot better. The wait times varied and I think are what one would expect at any medical facility. Prior to appointments I waited between 5-20 minutes. Payment didn't seem bad. I paid the surgical fees at my preop appointment then called a number to pay the anesthesiologist. I could have paid the surgery center the day of surgery but I didn't want to bring a card so I called them and paid over the phone. The surgical fees include all post op visits which I like.