Treatment Provider
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Provider Review
I received a CO2 Laser and a Controlled Depth Peel at the end of August 2017. I'll start with the initial consultation. I walked into the beautiful office and waited a very short period for my appointment. I had issues with acne scars and wanted to get rid of them. I spoke with the woman and was offered a few recommendations. I then explained that I wanted a procedure that was more of a "one and done" process to get rid of the scarring. Upon hearing this, she informed me of the combined laser and peel procedure. I would be swollen and very red for about 1-2 weeks, but I would only have to do the procedure once. This seemed appealing to me, so I asked if I could speak with the doctor and he was more than happy to give me a better explanation of the procedure, how it would affect my scars, and inform me of the healing time. The day of the procedure was pretty exciting. Because of my skin tone, I had to do a pre-treatment for a few weeks. I went in with my sister and was finished before I knew it. I didn't feel a thing. The staff was even helpful to walk me to my car. I came in the next day for my follow-up appointment and was treated very kindly. I was also reminded of the follow-up care I should be providing to my skin using the creams I was given -which was appreciated. The doctor and staff were always a phone call away when I needed anything, Sandy in particular. I've messaged the office quite a few times and Ms. Sandy is always, always super quick to respond. This leads me to my final point: the follow up visits. I really appreciate the follow up care the office provides. It's not just like you come back to the office two weeks after the procedure and you're done. They TRULY want to see how the results are coming along, which is special about them. Dr. Ho and Sandy are with me each time I go and it makes me feel taken care of. You're not in a cold office, but it's like they've welcomed you into their home and taken you under their wing. I can't wait until the healing process is completely finished. So much of my scarring has diminished and the doctor says my skin still has redness because it's rebuilding collagen. I'm thankful for my "new look". I used to get sad seeing all the marks on my face, but I'm actually happy to see my skin under different lighting now...It's a really good feeling. I'm thankful to God that there are procedures like this, and I'm thankful that there are friendly people like this to manage them.