Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Ten years ago I had a consultation with plastic...

Ten years ago I had a consultation with plastic surgeon for a procedure. While determining if the procedure was a good choice the doctor suggested that I get a filler called Restylane for under my eyes. He said it would help my tired look and fill in the hollow circles under my eyes. While I didn’t go to him for this issue I did agree that it may be a good idea. He said it was safe and would benefit me. I had just turned 40 and thought this would hold back the hands of time.

That is when I started with these injections. I did go to a few different dermatologists and plastic surgeons throughout the years and never had an issue. I tried Juvederm, but I didn’t like the effects, it caused a blue hue under my eyes.

Two years ago a friend of mine recommended a dermatologist that she was going to who is board certified and had performed 1,000’s of injections. He dissolved the Juvederm immediately and said it wasn’t injected properly which is why I had this blue hue and a bag was forming under my eye.

He waited two months before he injected me with Restylane. Before I had gone to him I had extensive dental work which also caused me some sinus issues.

A few months after the injection I noticed some red swelling under one eye. I called my dermatologist and informed him of this issue. He said that I probably was allergic to some topical eye cream I was using. He said if it was the Restylane, I would have had the reaction immediately. He told me he needed to see the swelling to determine what it was. The swelling only lasted for a day or two and happened so infrequently that by the time I made the appointment the swelling was gone. So I started taking pictures. I showed the picture to my dermatologist and again he said it was from topical creams, so I threw out all of my expensive anti-aging eye creams, face creams, etc. I started using cetaphil cream.

July of 2013 I had my yearly injection of Restylane. At the end of August I noticed some swelling for a day or two. Then over the course of the next few weeks the swelling started every week and would last for three days. By October the swelling became severe. I went to see my primary care doctor finally a doctor witness the actually swelling. She gave me antibiotics and said I had a skin infection and it should be cleared up in a week. Two weeks after the first antibiotics the swelling came back under both eyes and cheeks. I immediately went back to my primary care physician. At this appointment she didn’t think it was a skin infection, but either an allergy or a sinus related issue. I made an appointment with an allergist who took a series of blood tests and a sinus scope. He said I had a low grade sinus infection, but thought this issue was from my immune system. All of my tests came back negative. I informed both doctors that I was injected with Restylane and they both said that it definitely wasn’t caused by Restylane, that I would have gotten this reaction immediately.

I started researching this on the internet and found other people with the same exact issue as me. I also work for a medical education company who teaches physician’s how to inject these products. After speaking with my boss she told me this reaction could be caused by a biofilm infection and could have spread from the dental work I had done. There was a faculty meeting just a month prior discussing this topic.

I truly believe that it’s not the fault of the injector or the product, but the fact that I may have already had some sort of infection. Once I was injected it may have disturbed the infection which attached to the Restylane.

I went back to my dermatologist with this information. He had never seen a case like this before and was shocked when he saw the pictures and then saw my swelling first hand. He dissolved the Restylane and immediately put me on 500 milligrams of Biaxan twice a day for 5 weeks. For three weeks I didn’t get any flare ups, but became very sick from the antibiotic. I was just approaching my last week of the antibiotics when the swelling returned and it was severe. I got violently ill from the antibiotics and couldn’t hold down any food. I went back to the doctor this past Tuesday and he reinjected me with the solution to dissolve any remaining Restylane. He put me on a new antibiotic for 30 – 60 days depending on how I can handle it.

It’s been two weeks since the Restylane was dissolved for the second time and I have been fine until today, January 22. I missed one antibiotic and already see swelling under my eye. I have another two weeks of antibiotic so hopefully this will help. I will keep you updated.

Still Swelling Up

So I have been on four antibiotics and nothing is working. I have had the restylane dissolved twice. I saw my doctor January 28 and he suggested that I go back on the original antibiotic which made me sick, but I really don't have a choice. I have been swelling up everyday now. I have an appointment next week to try and dissolve any remaining product next week if I am not swollen. I have been on antibiotics for three months now, which I am very concerned about since this will cause stomach issues. I am posting a pictures of the swelling when this started. I have some new pic from this week that I will upload later this week.

Getting Better

Well it's been some time since my last update. I have had the product dissolved three times now and went back on the Biaxin antibiotic. It's now been over four months on antibiotics. So far I'm good. I haven't swelled up since February 2nd. I have five more days on the antibiotics, once I'm done, hopefully I won't swell up again.