Not Satisfied

I had my surgery done in July 2015. I have been waiting a very long time to do this, first I wanted to make the right decision as far as the doctor and second, getting the money together. A friend of mine worked with Dr. Madnani at lifestyle lift and because of that I got a better price and went with it because of her recommendation. To make a long story short, once the swelling went down and a few months passed my neck was still loose and I had hard scar tissue in my neck. I sent Dr. Madnani many pictures of my neck following surgery. I waited to write this review because honestly when I thought about it it upset me so it was easier to just not deal with it. I was devastated. I waited so long to be able to fo this and every time I look in the mirror I get upset. He offered to redo it with a discount but I did not want to take a chance. I am seeing many positive reviews on here so I am wondering if negative reviews can be removed because I cannot be the only one that this happened to. My advice would be to not choose Dr. Madnani-. Good luck!