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Addressed Concerns With Another Gap

Over the past few days, I have been back and forth with the support over email with concerns of another gap that looks to be created outside of my front 4 top teeth. I have attached an image of what I am talking about, and have reached out with a few response.
Unfortunately, I am unhappy with the response I have received thus far but I am still trying to see what I can work out. SDC support has informed me that this is the plan that best fits my needs based on their dental experts and if I were to want this gap addressed I would have to seek a network outside of SDC.
Now, ?this doesn't seem right to me, so I am digging deeper and will let everyone know how it turns out. If anyone comes across this I would love to hear if they have had anything similar and what steps were taken to address this.

I have been doing research on what Smile Direct...

I have been doing research on what Smile Direct Club (SDC) has to offer and I came across this website. I wanted to document my journey thus far and let anyone else who is considering trying SDC out know what to expect.

I started my journey with SDC at the beginning of this year, January?, and have attempted twice to get my impressions correct. They will send you in the mail a kit that allows you to do your own teeth impressions at home and then you mail them back. If you did a good job they will create a plan to fix your smile. This took two attempts for me over a long 6 month period of time. Note: it was my fault that it took so long for me to send the second kit back to get approved, the time it took to get my kit both times was very fast on their part.

About a week ago my impressions were approved and they have since created a 4 month plan for me to close the gap in the front of my teeth and correct the alignment on the bottom. I do have a few concerns that I have reached out to SDC about.

1. In closing my top teeth gap, they are pulling my bite back and some of my top teeth look like they are going to be slanted forward. I'm not sure if this is something to worry about or not.

2. In closing my top gap it looks like it is going to create a new gap behind each of my canines.

I am expected to receive my aligners in the next 4 weeks.