POSTED UNDER Tummy Tuck REVIEWS
36 Years Old, 3 Kids-c-sections. Tummy tuck and Vaser to flanks GB. - London, GB
ORIGINAL POST
Well I've been reluctant to write a review and...
Taitai2003January 25, 2016
$7,399
Well I've been reluctant to write a review and I've been reading everyone else's.
No one apart from my hubby knows I'm having this so maybe writing this will help with the nerves.
Dr Marcellino at Mya London is doing my procedure. I must admit the administrative side to things has been appalling. My pc doesn't bother getting back to me half the time and does nothing to make this process any easier. Had I know how bad it would be I would've gone elsewhere. She told me the surgeon was happy to do two areas of lipo so I paid up.. When I saw him he said he wasn't and I would have to come back two months after my TT. So yet more time off work, more childcare costs and travel expenses plus I don't want to be just sedated!
If not for the surgeon having such a good rep I would seriously reconsider continuing.
No one apart from my hubby knows I'm having this so maybe writing this will help with the nerves.
Dr Marcellino at Mya London is doing my procedure. I must admit the administrative side to things has been appalling. My pc doesn't bother getting back to me half the time and does nothing to make this process any easier. Had I know how bad it would be I would've gone elsewhere. She told me the surgeon was happy to do two areas of lipo so I paid up.. When I saw him he said he wasn't and I would have to come back two months after my TT. So yet more time off work, more childcare costs and travel expenses plus I don't want to be just sedated!
If not for the surgeon having such a good rep I would seriously reconsider continuing.
Taitai2003's provider
Replies (8)
January 28, 2016
Yes I'm coming from Hampshire. Who moved it to one night, was it PC or surgeon?
She's put me down for one night although surgeon specifically said 2 nights.
I had to send another two emails to prompt her to respond to me so over two weeks of chasing she said it's finally been signed off but he won't do second area of lipo. I said well I must be due money back and she said no as it goes on time not areas of Vaser lipo? Never heard of that but she said they owe me nothing despite me having paid up for two areas and now I'm only having one.
She's put me down for one night although surgeon specifically said 2 nights.
I had to send another two emails to prompt her to respond to me so over two weeks of chasing she said it's finally been signed off but he won't do second area of lipo. I said well I must be due money back and she said no as it goes on time not areas of Vaser lipo? Never heard of that but she said they owe me nothing despite me having paid up for two areas and now I'm only having one.
February 24, 2016
You should have gone elsewhere. Customer service is everything to a business and if the PC is off doing whatever they want despite the surgeons recommendation than their is definitely a lack of communication. They also owe you money back for doing only one area of liposuction rather than two. Hope all went well for you.
UPDATED FROM Taitai2003
14 days pre
Having serious doubts
Taitai2003January 26, 2016
Losing faith. This place is proving a nightmare. Now my pc says it's an extra 2k to have the extra lipo despite me already having paid for it all to be done in one go. She said it was possible but surgeon didn't. She says she will get more " leway" with him. I don't know what on earth is going on but I'm not paying out anymore. Would like to change my pc but when o called and asked to speak to the manager they put me through to my current co ordinator. Feel I'm being blocked, she was rude and wouldn't let me speak. I asked her why this was all coming up now and told her I had sent numerous emails to her about what the surgeon said. She thinks she knows better than him though.
Don't know who to speak to or who to trust there. I'm so stressed.
Don't know who to speak to or who to trust there. I'm so stressed.
Replies (4)
January 26, 2016
Who is your pc? I'm so sorry you are going through this. Did they give you a quote ? Why is the price bumped up? It is a nightmare to get hold of them, But please do keep trying. When is your pre op?
January 27, 2016
I had my pre op two weeks ago now. I will private msg you. Your words are really re assuring so thank you.
She said that its because I'm coming back in so classed as an extra procedure. She then made excuses for telling me I could have it done saying it's all subject to change. I could accept that if she hadn't told me o had to pay in full before I saw the surgeon.
I still haven't heard anything today not even a email to say she's chasing it.
Can't believe I'm only 13 days away and still don't know if it'll even happen.
How are you feeling.. Not long now.. Mr Marcellino is a nice guy xx
I
She said that its because I'm coming back in so classed as an extra procedure. She then made excuses for telling me I could have it done saying it's all subject to change. I could accept that if she hadn't told me o had to pay in full before I saw the surgeon.
I still haven't heard anything today not even a email to say she's chasing it.
Can't believe I'm only 13 days away and still don't know if it'll even happen.
How are you feeling.. Not long now.. Mr Marcellino is a nice guy xx
I
January 27, 2016
This is all too wierd. Did you receive your Personalised care Plan? Did you sign it?
UPDATED FROM Taitai2003
12 days pre
Having regrets
Taitai2003January 28, 2016
Wish I had gone elsewhere. If this is what it's like before my op I am dreading the aftermath.
Feel I've thrown thousands of pounds away.????
Feel I've thrown thousands of pounds away.????
Replies (14)
January 28, 2016
Not to
Mention how scared I am as the trust has completely gone
Mention how scared I am as the trust has completely gone
January 30, 2016
I'll admit the admin side isn't all Daisy's with the company; I might be completely off and definitely not justifying the mix up with you, but I think when you have it "all in one" they do like a discount for it, but separate it costs more - weird I know, but try not to let that stress you out and look forward to getting your procedure done. I have Marcellino in Feb for mini TT & lipo too! Wishing you well! Keep posted x
January 28, 2016
Just try to be positive. I feel the same but we must remain positive that all will go well on the day.
January 31, 2016
Hiya don't give in you should have a written costing before you put your deposit down.
If you can and you do change your mind I know my PC does some down London way not a lot his name is Mr Andrea Marando star clinic Mancester. He's absolutely great after care as well. You get what you see with Mr A Marando a caring,compassionate, honest Person.
Just ask for your Money back but put it in writing so you have proof and print out all the emails you have had from Massimiano office.
If you can and you do change your mind I know my PC does some down London way not a lot his name is Mr Andrea Marando star clinic Mancester. He's absolutely great after care as well. You get what you see with Mr A Marando a caring,compassionate, honest Person.
Just ask for your Money back but put it in writing so you have proof and print out all the emails you have had from Massimiano office.
January 31, 2016
Yeah mines the 24th, yeah they charge by hour or whatever not area. Mines a class "A" time frame, I'm not sure how long that is but mini TT & vaser together is 1hr45. How you feeling about it all now?x
February 1, 2016
Yeah my entire procedure is that long, I don't have much to remove apparently ( yay I guess ), oh wow same day as me?! Is yours at Fitzroy too? I'm really nervous going under mainly, think being a mother that worries me but everyone has been so reassuring, even the surgeon said that's the least scary part. Everything will be great X
February 1, 2016
I'm in on the 10th yes in London too. I'm a mum too and that exactly what I'm worried about. Will miss my kids too. We should be glad of the rest! Xx
February 1, 2016
Hi, I think you should trust your instincts. I can recommend a fabulous surgeon in Kent if you are interested. Are you having Lipo after your tummy tuck? Will that not affect the results of your tummy tuck? Shouldn't it be the other way around? Good luck with whatever you decide.
You are right though it's the surgery that matters x
How long will you stay in the hospital ? Are you having a full or mini tt?
I will stay 1 night I worry it won't be enough.
Did you call them back?