Horrible Experience

I had surgery under general anesthesia on 7/20/21 performed by Dr Roche and his assistant Tracey including: Fat transfer, Morpheus8, facetite/skintite and a full blepharoplasty. All of my pre-surgery consults were with Tracey and I never even met the doctor until the morning of my surgery. Dr Roche did not do the pre-surgical markings but Tracey did which I thought was odd. A substitute anesthesiologist was brought in at the last minute leaving me feeling vulnerable and uneasy. The surgical suite did not appear to be updated or adequate (unsterile looking) which didn't help with my comfort level, however, I took some pre-medication that numbed my fears to a degree and I continued with the surgery. I was warned about bruising but mine was much worse than I would have ever anticipated. It was weeks before I was comfortable going out in public. when I contacted the office about my many concerns during the past three years, I was assured the issues would resolve over time. In addition to the severe bruising which did finally subside, I had a small cut under one eye that can still be seen and I was never given an explanation for, one eye still has a bag under it, and I have a scar (diagonal red/purple line) on one side of my upper face remains.

In my honest opinion I felt I should be reimbursed at the very minimum for the cost of the blepharoplasty and when I communicated this to the doctor recently, it was rejected.

Fair warning to all, interview the doctor who will be performing any surgical procedure thoroughly. Ask questions about scaring, unsuccessful treatments etc. Know what you are getting yourself into beforehand. Once they get your money, they are in charge.