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POSTED UNDER Mommy Makeover REVIEWS

Office review: Hard to Reach

Name: Office review: Hard to Reach
Item: Name not provided
Rating: 1
Author: tlo84

ORIGINAL POST

Office review: Hard to Reach

tlo84February 24, 2020

I never had a chance to meet the doctor because his staff does not correspond well. They are slow to respond to emails and will take their time returning calls. I wanted to schedule a consultation, however, the way they communicate scared me off. If I am going to have a major surgery, I expect that the doctor’s office can be easily reached.

tlo84's provider

U Laser Med Spa

tlo84 ratings

Overall rating

Replies (1)

JUmansky

February 26, 2020

It is a top priority in our office that we communicate with patients in an efficient and timely manner. I am sorry to hear that you did not feel like this was the case. Recently, we have run into a few situations where we faced issues with properly receiving patient inquiries from the Real Self database. If you are open to it, I would like to get some more information from you and make this right. Unfortunately, we have no way to reach you personally through this platform. Please feel free to give our office a call at your convenience at (858)558-9697.

Respectfully,

Umansky Plastic Surgery

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