POSTED UNDER Liposculpture REVIEWS
29 Years Old Lipo with Fat Transfer - Miramar, FL
ORIGINAL POST
It feel like you are in a clinic. The front office...
5'5BrownEyesAugust 5, 2016
$8,200
It feel like you are in a clinic. The front office has no clue what they are doing. Half of the time you have to tell them why you're there because they don't know. No one is on the same page. Not compassionate at all. The place is a joke. Nothing is included with the price, they charge for everything.
Replies (15)
I am sorry to hear that you experience at Evolution MD was difficult, I want to take the time personally to answer some of your concerns, as per our HIPPA regulations, our front desk always need to verify patient information twice or more (things like: the reason for your appointment or your consultation in order to make sure we won’t make any mistakes.) As you have it in your emails and in your estimates, the surgery cover the cost of the visit, the procedure, the local anesthesia, surgeon fees and follow up visit. The garments and the surgical foams are additional charge and you have the option to bring them from your own, as you choose because you were bringing your own garment from New Orleans, and all this are very clear and disclose to you before your arrival and is a standard of practice in most of the surgical center. I would like to remember you that we are accredited by the AAAHC (Accredited Association for Ambulatory Health Care) the highest standard for surgical center http://www.aaahc.org and the follow their strict guidelines and recommendations.
We always see our patient before the surgery in a pre-op evaluation, we do a history and physical, and we do another examination the surgery day, same as we did with you, we saw you the day before surgery and you have a complete history and physical including a complete pre-operative evaluation, as well a repeat blood test that you were missing from your medical clearance with NO additional charge. Also you decided to change your surgery from local to general anesthesia because you were doing so many areas at one time, which was also explained to you, local anesthesia has a limit in the amount of areas and the amount of anesthesia that can be provided, it was also explained very clearly that you have a lot of extra- skin in your abdominal area and you may need a tummy tuck to remove the extra skin in the future if you don’t have complete skin retraction which you understood and agreed as well during the pre-op consultation.
The day of the surgery you have an Anesthesia Evaluation with our board Certified anesthesiologist Dr. Nunez for about one hour.
The surgery took the normal time of a BBL and as we always advice all our patient we don’t finish surgery until we are complete satisfied with the results and the next patient can expect the same guarantee .Once you were in the recovery area you were under the care of our Registered Nurse team and our board certified anesthesiologist until you were discharged home. We also gave you your post-operative instructions which you signed and were given also to your friend “Warren” the day of discharge. You were also provided with the personal cell phone of our surgical coordinator Carolina in case you need any additional information.
Again Ms. Felicia, I am sorry for your “experience” and I would make everything possible to improve the process for the future, I also have your amazing before and after pictures that I can share with you or post it if you authorized me and you will see the huge difference.
Thanks
Cesar Velilla , MD