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Very disappointed!!! BEWARE!!! I can't see value...

Very disappointed!!! BEWARE!!! I can't see value in a dr\staff that treats their clients with such disregard! They practice with negligence, don't acknowledge or even apologize for it and make you seem like your delusional. My appt was made 5 weeks in advance and they never confirmed my surgery! My appt was at 9 am, he supposedly sees only 3 patients a day for surgery, the 1st patient had complications with her blood pressure, the nurses gave me my medication at 1:15 pm after they left me waiting in a room freezing to death and performed my surgery at 6:30pm at night after they left me there sleeping off the medication for 5.5 hrs!!!!! "Only 2 patients" before me and they took 9 hrs to see me?!?! The nurses have very poor communication with their Dr! I felt everything, they weren't able to finish me since they gave me all the anesthesia... Had to go the following week to finish. I don't want anyone to go through what I went through. Little did I know that it would affect me so profoundly. This place is a factory!!! I don't care how good a dr is, if his staff/nurses aren't professional it's not worth it! I complained to the manager, which then "compensated" me with a "massage" that I had to pay for! Which wasn't even performed as per Dr s instructions to me. All they want is your money so they can keep expanding their office. They didn't care about me as a patient. If I had to choose again I would never go to them or recommend anyone. They never called me for my follow up appointments. He isn't even listed in the American Academy of Cosmetic Surgery!!!!! They are so unorganized and unprofessional. If you care enough about your health and wellbeing and you want a doctor/staff who's going t care for your needs and concerns then this is not the place!!!

Muy decepcionado !!! ¡CUIDADO !!! No puedo ver el valor en un dr \ personal que trate a sus clientes con tanto desprecio! Practican con negligencia, no reconocen ni si quiera piden disculpas por ello y te hacen pasar por delirante. Yo no quiero que nadie pase por lo que yo pasé. Yo no sabía que me iba a afectar tan profundamente. Este lugar es una fábrica !!! No me importa cuan bueno sea un doctor , si sus funcionarios / enfermeras no son profesionales, no vale la pena! Mi cita fue hecha 5 semanas con anticipación y nunca confirmaron mi cirugía! Mi cita fue a las 9 am, supuestamente el ve sólo 3 pacientes por día para cirugía, la primera paciente tuvo complicaciones con la presión arterial, las enfermeras me dieron mis medicamento a las 1:15 pm después de que me dejaron esperando en una sala congelada, me despertaron para empezar mi cirugía a las 6:30 pm después de a verme dejando dormida bajo el efecto del medicamento 5.5 horas !!!!! "Sólo 2 pacientes" antes de mí y se demoraron 9 hrs para atenderme?!?! Las enfermeras tienen muy mala comunicación con su doctor! Sentí todo el procedimiento, ellos no fueron capaces de acabar conmigo porque como empezaron mal me tuvieron que dar toda la anestesia y otro medicamento mas que me hizo vomitar ... Tuve que ir a la semana siguiente para terminar. Me quejé con la gerente, que luego me "compenso" con un "masaje" que tuve que pagar! Tan pendiente que están de uno para pedirle dinero para que puedan seguir expandiendo su oficina y para dar un mal servicio al cliente. Ellos no se preocupan por uno como paciente. Si tuviera que elegir de nuevo no volvería nunca a ellos ni recomendar a nadie. Nunca me llamaron para mis citas de seguimiento. Él ni siquiera aparece en la Academia Americana de Cirugía Estética !!!!! Son tan desorganizado y poco profesional. Si usted se preocupa lo suficiente acerca de su salud y bienestar y quiere un médico / personal que atiende a sus necesidades y preocupaciones este no es el lugar !!!

Provider Review

Dr Cesar Velilla
Overall rating
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Answered my questions
After care follow-up
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Staff professionalism & courtesy
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