Save Your Money for a Doctor Who Listens and Cares About Your Desired Results

Dr. DeRosa is very personable and friendly which made me feel comfortable and immediately trust her with my procedure. I am a 45-year-old woman who went in for a mini-necklift. I was very clear with my concern about the mild sagging area on my neck. The procedure was over $10K, and Dr. DeRosa was reassuring she could help and we discussed expectations. She was very clear in stating she could remove the extra skin on my neck area. After waiting 3 months to see the full the result, I was disheartened that the surgery did very little to address my neck concern.

Dr. DeRosa was understanding and said, "she would take care of me" so she did the procedure again after a few months. After going through the procedure TWICE, recovery and waiting anxiously for results, I was sad and upset to see the second procedure did nothing to fix the sagging area on my neck. Upon reaching out to Dr. DeRosa again, she had her assistant return my email and recommend Botox. Didn't Dr. DeRosa think I would try most economical means prior to going under the knife?
I had even discussed this with her on my first consultation that Botox had not worked for my neck area.

As I recall my experience, I remember that Dr. DeRosa did not take a single note or photo; I really feel that I was not heard as a patient. Again, she is lovely person to chat with but I wasted a lot of time and money instilling trust in her. I also feel worse about my the sagging area on my neck because I did something for myself, spent the money with absolutely no results.