26yr Old, 3kids, 5'5" 155# 450/500 unders - Miami, FL

I'm a mommy to 3 kids, I breastfed for a combined period of 5 years. My husband and I decided we don't want any more kids so I'm starting to work on myself. I lost 35lbs this year & stopped breast feeding in August which made all volume in my girls non existent. I no longer feel like a woman without my curves. I decided to go for a full transformation and do a bikini competition next June but in order for me to feel comfortable in a bikini on stage being judged... no way I could hack it without added help.
My husband is being fully supportive and he said I could have them as a Christmas gift!
Hoping for round high profile silicone Under muscle. Going out of state for surgery so I'm nervous but excited & based off the reviews of the place I'm confident all will go well.

I did quite a bit of research and Dr. Ortega has wonderful reviews. I was helped online via chat by Evelyn who answered all my questions, helped me submit my pictures & out of state questionnaire.
The next day I spoke with Vivian who got me set up with a contract, took my deposit & booked my surgery within days.
We are driving out to Florida tomorrow as a vacation type thing. We've booked a hotel & were excited to get out of the cold weather for a bit.

After 17hrs on the road we arrived in Miami. Stopped in at Spectrum Aesthetics for my prescription to fill. Got pictures taken & signed consent forms.
My excitement is off the charts, I've been dreaming of this moment for so long and now it's finally here.
Staying at a hotel 3 miles away. Surgery is scheduled for 11:30am & I can't eat or drink anything past midnight. No make up, jewelry, lotions or anything.
Just had dinner & I'm about to jump in the shower. I'm getting boobs in 14hrs!

When I first contacted Spectrum Aesthetics via chat, Evelyn told me the price was all inclusive- including blood work. When I spoke to them over the phone they said I could walk into any lab to get my blood work and I wouldn't have to pay anything.
When I found a lab & scheduled an appointment I notified them when and where I was getting it done. When I got there I had to pay $235 out of pocket.
Now that I told them this they say I had to go to a specific lab they are associated with for it to have been free but I was never notified.
As an out of state client I am trusting them and depending on them to let me know what I have to do, when and where. If there was a specific place to go to I would have expected a :
"Our blood work is covered through lab XYZ, the nearest lab in your area is located at: insert address here. Should you go to any other lab you're solely responsible for payment" instead I got "ok great" and now "you didn't go through our lab so... you should've gone to our lab if you didn't want to pay extra"
$235 isn't a major deal, the price for the value I'm getting is extremely low and I'm grateful, I just won't be able to get the recovery kit I was planning on purchasing since now I'm out and over my budget. I don't believe it was my fault, and I believe they could have done a better job at guiding me away from this mishap.
On another note, I specifically declined a pregnancy test because I'm on a copper IUD and I was on my period so I knew 110% that I'm not pregnant. They included this test in the lab work order!!! If they had not done that I wouldn't have had to pay for an extra and unnecessary test.
They have yet to give me a solution, wether they will credit me for my expense or if I'm SOL. I would be more than happy if they at least credited me $100 out of the $235 towards my total cost and maybe threw in an ice pack or extra bra.
The situation sucks because I don't want to put them out and make room for bad feelings, but I don't want to be left hanging for not being properly instructed.
I'll see what they resolve with tomorrow before surgery.
Not gonna lie, but this is causing me a little stress.
Send your positive vibes my way please!!!