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POSTED UNDER Brazilian Butt Lift REVIEWS

FINALLY AN ORTEGA-DOLL!!!! :D

ORIGINAL POST

Is anyone else having problems getting in contact...

OrtegaDoll
WORTH IT$4,500
Is anyone else having problems getting in contact with someone for Dr. Ortega? I have called and no one ever answers. I've sent emails and no response. I would hope this would not be the case after surgery. Impossible to reach someone. Does anyone happen to know of a better way to contact Dr. Ortega?

OrtegaDoll's provider

Mel T. Ortega, MD

Mel T. Ortega, MD

Board Certified Plastic Surgeon

OrtegaDoll rating for Dr. Ortega:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (44)

April 13, 2015
I'm having the same problem!! What's worst is that I'm traveling from Chicago! I've already booked my flight and hotel as well as paid a deposit for my surgery. I've been calling the office and Vivian (my coordinator) all day. No one is picking up the phone and I've yet to receive a call back!!
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April 13, 2015
Right! The phone just rings and then it hangs up! WTH? Smh
April 13, 2015
IKR I MIGHT JUST SNAP WHEN I GET TO THEIR OFFICE BECAUSE THIS IS UNBELIEVABLY INSANE!!
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April 13, 2015
Same here. Who was your coordinator? Mine was somebody name Jessica who nobody on here has heard of.
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April 13, 2015
Jessica no longer work there bc she kept scheduling women during the ps vacation times and they wouldnt find out until last minute like the day before or the day of surgery
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April 13, 2015
have a go contacting victor. He's my go to person, I've never spoken to vivian... she doesn't respond to calls or emails
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April 14, 2015
I agree Vivian is the worst with responding to emails. I tried calling today and no one answered. That is so frustrating. I was told that each coordinator has 300 clients to take care of. That's what I was told from someone online today.
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April 13, 2015
Karla is my co-coordinator. She's been pretty good at getting back to emails. When you call, ask for Karla, Ruth, Evelyn or Chris. Those are people I've been dealing with. As long as you get anyone on the phone, they'll switch you over to who you want, if they can't answer your questions. My BBL is the 18th.
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April 13, 2015
I paid my deposit on the 7th and can't get them to respond at all since then! Pisses me off how unorganized they are. That is horrible customer service!
April 14, 2015
Yes! You would think any place of business would not make it so difficult to get in contact with someone or make it difficult to schedule an appointment. I'm sure they lose a lot of business because of it. They should find a more organized way of handling things.
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April 13, 2015
Try calling this number (305) 800-2639
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April 13, 2015
And this one 1 305-262-6070
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April 13, 2015
im sorry this number does not go to spectrum its for vanity had them mixed in my phone, my apologies
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April 13, 2015
1 786-261-0758 if I'm not mistaken this is the number one of the appt schedulers from spectrum called me from. I believe its a cell phone number.
April 14, 2015
Thank you so much. I will try using these numbers to get in contact with someone.
UPDATED FROM OrtegaDoll
2 months pre

Brazilian Butt Lift BBL and Breast Implants

OrtegaDoll
Has anyone received breast implants and a BBL at the same time? Curious to know how recovery went for you if you have. I am looking to do both at the same time. Just wondering how that would work though considering you can't spend too much time on your butt after a BBL but you also can't lay on your stomach or side after breast implants I hear. Please share stories.

Replies (6)

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April 14, 2015
I asked Ortega the same questions. I wanted the same procedures. But they don't do them at the same time. I would have to have the bbl first then come back for breast. Supposedly if u have 2 surgeries they r not allowed to take out has much fat than if u was to have one surgery. Think it's a health risk.
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April 14, 2015
I heard that, too. Less fat farmed if both at the same time.
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April 14, 2015
I. Heard its not good to do ba n bbl together. When u get a bbl u will have to lay on ur stomach or ur side same with ur ba u will have to lay on ur back so look into this hun
April 14, 2015
I've been calling and calling and no answer as well I'm started to think I need to look else where
April 14, 2015
Thank you for the insight ladies!! I figured I would knock out Two birds with one stone. To know this answers a few of my questions and also throws away the rest of my questions lol Now that I know this I will go back to my original plan BBL! I will take a booty and small waist over big tatas anytime. Lol. Thanks again ladies for the info!
March 21, 2016
You answered your question !
UPDATED FROM OrtegaDoll
2 months pre

So my mind is made up...

OrtegaDoll
So after a little patience, I finally heard from Spectrum Aesthetics. Found out my coordinator is Miss Vivian. Im super excited. One step closer to getting back my before baby body. I wish I could fast forward time... or just fly out to Miami tonight and do the surgery. lol. I am just way too anxious for this surgery to happen finally after 2 years of careful researching and trying to find he perfect doctor.

Replies (3)

April 22, 2015
Good luck. Vivian is my coordinator as well and Des not good. Never answers or responds.
April 22, 2015
I'm scheduled for July 3rd. My coordinator is Liz. I reach her via text. She's very responsive.
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April 28, 2015
I had Vivian too and I do not disagree with Jenjen8199 at all. On the other hand, from the get-go, I assumed that communication was going to be an issue. Actually, I forgot my document for my blood work on the way to the lab. I at about 8 miles away and by the time I got there, Ruth had faxed my lab request to them. Then I could not get a good quality print for my Physician's release (I am old, you may not need this) and I ask Ruth to fax it to my doctor. His office lost the fax and so I called her from my appointment. She responded to my phone call and everything worked out. I tell everyone to think of them as like air traffic controllers. They will give you what you need, when you need and not a lot of conversation beyond. Our job is pretty easy and like a good pilot, staying calm and relaxed it a real positive. If you look at reviews of Dr. Ortega, person after person will freak out before the procedure, but in the end most come around and have some pretty glowing things to say. For my part, having saved $3000 and feeling like I was getting a better surgeon than I could find in Indiana was a pretty good trade off.