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In the hospital with the infection from hell

Last I saw Dr Ortega was 12 days post surgery. I said the infection looks worse. He said it's not as red any more. But I was seeing the stitches opening up more. When he removed the drains, I nearly fainted & fell on him, but in his words "you look great. You worry too much." Well, a week later, I'm in the hospital from that infection. During the past week, he was on vacation as all people do. I called & emailed concerns to his office. There is no coverage while he's gone.
He did call me when he returned from vacation & told me to go to the ER. He suspected a pulmonary embolism but testing ruled that out. It was the infection that I was bleeding from on day 2 (he said bleeding was normal and didn't look at it), fever on day 3 (called the emergency # & was told fever was not high enough to worry); office visit day 4 (looked at pic I sent of high swollen right buttock but did not examine me), email day 7 (no response); visit day 9, visit day 10 (finally wrote anti-biotic), visit day 12 (first time he actually looked at the infection in person & gave me care instructions). I took the antibiotics and followed the wound care instructions religiously. The infection has grown & now I'm in the hospital on IV antibiotics.

12 days post op last visit

I had an appointment today at 8am today to have the doctor remove my tubes. I'm flying back home today. That's why they gave me an early appointment. I asked for the first available. When I showed up, I found a woman's husband sitting in the waiting area. No one was at the front desk. They had arrived at 6:30am for a mommy makeover. So she was just about to go into surgery. WTF!!! Why do I have an 8am appointment then? Someone in scrubs came out & said "are you here for the Dr Ortega?" He put me in a room & said "the doctor is heading into surgery so he has to see you now or else it will be a very long time". He didn't give me a gown or anything. The doctor rushed in. He said the problem was that his nurse didn't show up today. But I had an appointment with him not his nurse. I told him I had questions. He said he didn't have time for a list of questions. I worry too much & I'm fine. He said people don't think he cares because he doesn't spend time after surgery but he does care. The issue is that people are fine & progressing fine & no need to spend time with them.
So if you have post-surgical questions about anything: when do tubes come out? Wound care? Hygiene? Things to watch out for post surgery... Ask before. He will not give you time after.
I do not want to tell you not to go to him because I look good and he is reasonably priced but to get this combination, something has to give.

Bad news today. 10 days post-op

Well, I have an infection in a small section of the incision. I don't think it's a large issue but Dr. Ortega wants to make sure I'm ok. So I have to take antibiotics & as a precaution, I might have to stay in Miami longer. Tubes still in.

Provider Review

Board Certified Plastic Surgeon
51 SW 42nd Ave., Miami, Florida
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
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