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Office review: do not book with Avana Plastic Surgery

UPDATED FROM christinelynnrusso
1 day pre

Fraud investigation now opened on avana plastics

My bank had to open a fraud investigation now against the company... they will not respond to emails or return any calls.... they are still dating they didn’t receive the money... yet clear as day you can see they did....

christinelynnrusso's provider

Robert Kagan, MD - Account Suspended

Robert Kagan, MD - Account Suspended

Board Certified Plastic Surgeon

Replies (17)

OMG !!! Very bad they just open up
Avana has the same people and service working a Jolie. They are basically the same place. Notice how their surgery specials are the same. It’s the same place by a new name.
Jolie changed named again? Is that the one with dr. Fisher ?
Hey, so sorry for what happened to you. They seemed so nice. I started to make the payment already but part of me wanted to take legal precautions before. Now I’ll do it. Your experience serves as an awareness for people like me worried about where my money goes. I hope it will all go well
Then realself you all need to do your research before posting these Doctors Because we use your page to find good Doc to
I’m glad I left them alone they kept saying kagan is here kagan is here when clearly he was at Jolie and they were still booking him taking people’s money and lying to them calling them back and asking to switch their doctors smh I would file a lawsuit if at all possible I left them alone the moment the coordinator said I needed a tummy tuck never had kids my stomach isn’t loose or flabby bye I hung up on her and sent her a nice email there’s females way bigger than me that just get bbl no tummy tuck they are robbing people
He works at both
UPDATED FROM christinelynnrusso
6 days pre

Pay again ???

Avana took my money and said they don’t have it.... asking me to pay again..... they don’t have insurance to cover stuff like this..... ceo won’t return my calls ..... supposed to be leaving on Monday....

Replies (12)

hi my opinion to that is contact your bank to see who got the money if its a bank or credit card they should be able to help in that area
Did they have a lot's of deaths thete and keep changing there name that what i read
Yes
Yes they had like 8 deaths. Especially Dr.Loessin a few girls died because hemorrhaging and infection. The doctor was stitching the girls up too fast. Not only that one of the doctors I did research on is only a dermatologist. Not all of them are board certified in doing surgery, cosmetic surgery if that. Also Jolie Plastic surgery is a horrible place to go to.
Omg!! I just paid my money for the brazillian butt lift surgery. I did not know that anyone died at this clinic.Do you know anything about Dr Mameniski? Am really thinking about not doing the surgery now
Should have Done your research
It's not Avana it's Jolie https://www.google.com/amp/s/amp.naplesnews.com/amp/2462068002
I'm booked with Dr. Mameniski. He's from Ohio and he's actually board certified. You can look him up and he has been board certified for over 20 years. The only doctor at Avana that isn't a board certified plastic surgeon is Moradian. He's a board certified cosmetic surgeon not plastic surgeon.
Did you do it? I'm booked there too
ORIGINAL POST

do not book with avana plastic surgery

Still haven't received my money back from avana plastic and I hear Dr kagan is now back at Jolie Plasic. CEO at avana not responding to me and they have no response to where my money is or how they lost it....

Replies (21)

Hi Christine! I’m scheduled with Dr. Kagan for a BBL Feb 2019. I was told by Avana on 10/30/18 his contract with Jolie is ending and he is obligated to finish up his surgeries he has scheduled there. I wanted him as my surgeon but I didn’t want to deal with Jolie.
BTW My surgery is with Dr. Kagan Feb 2019 at Avana Plastic Surgery.
They withdrew the money out of my account and now telling me they didn’t receive it.... paid on oct 10th.... I have been told by them to now repay, take out a loan or borrow the money.....kagan is going back to Jolie.... I spoke to them
Hi girls I paid the same day and they called to let me know the merchant that they use to process there payments was being changed. They told me to have my bank reverse the charge which I did, and my bank credited my account back and then I just repaid them thru the new merchant. I don’t understand why you guys are having such a problem. Ask to speak with Samantha she is my contact person. They shouldn’t tell you to pay again without getting your money back first from the old merchant. My surgery is 1/11/18 with Dr Kagan.
I’ve been dealing with Vanessa, gigi and Jessie and all they do is ignore my messages and not call my back,..... honestly if this is how they treat you when they lose your money I couldn’t imagine them screwing up your surgery and not taking responsibility.... they are the worst company I have ever dealt with in my life
That Venus chick is annoying and stay emailing me after asking her to stop. They act desperate for clients, which is why I could not do business with them if I wanted to.
they told me 3 days after i paid it was stuck in the processor and It would be returned after I spoke with my bank, My bank sees that avana plastics took the money from my account...my bank has been trying to contact them and are getting no response back. this happened on ont 12th....i still havent received anything back and my surgery is on the 7th,,, my flight leaves here monday....they told me yesterday again that if I dont repay while im waiting to get my money back then they are not doing it,,,,so kinda stuck and no clue what to do, I tried contacting them again today and they have ignored me again....
You need to sue them for the lost of hotel and airfare, bottom line, they can only get away with what ppl let them.
I’m actually booked to have my surgery on the 7th with KAGAN at Jolie ... hope they don’t pull some stupid [RS bleep] on me now ... I hope all is well with you .. any news ?